Customer Service

Rozgoo; India; On-site; INR 300,000 - 420,000; Full time

Job summary

Rozgoo is seeking a customer-focused Customer Service Representative to assist customers, resolve inquiries and complaints, and provide a positive customer experience.

You will handle inquiries via phone, email, and chat, provide accurate information about products, services, and company policies, and help with orders and refunds when needed. This role emphasizes clear communication and friendly problem-solving.

Responsibilities

• Respond to customer inquiries through phone, email, and chat.
• Resolve customer complaints and concerns professionally.
• Provide accurate information about products, services, and company policies.
• Process customer requests, orders, returns, and refunds when required.
• Maintain accurate record…

Job description

Job Summary We are seeking a customer-focused Customer Service Representative to assist customers, resolve inquiries and complaints, and provide a positive customer experience.

Key Responsibilities

• Respond to customer inquiries through phone, email, and chat.
• Resolve customer complaints and concerns professionally.
• Provide accurate information about products, services, and company policies.
• Process customer requests, orders, returns, and refunds when required.
• Maintain accurate record…