Customer Support Representative

Talent Acquaintance; Ghaziabad District; Vor Ort; INR 250.000 - 420.000; Vollzeit

Zusammenfassung

Talent Acquaintance in India is seeking a customer service professional to handle inquiries, resolve issues, and provide accurate information about products and services. You will engage with customers professionally and build lasting relationships, working in a fast-paced environment in Ghaziabad.

The role emphasizes problem solving, teamwork, and adaptability, with expectations to meet performance targets and maintain high product knowledge.

Qualifikationen

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong problem-solving and analytical skills with attention to detail.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong teamwork and collaboration skills with a positive attitude.

Aufgaben

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain high product knowledge to effectively address customer concerns.
• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Kenntnisse

Communication skills

Interpersonal skills

Fast-paced environment handling

Problem-solving

Computer literacy

Teamwork

Jobbeschreibung

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally and courteously.


• Provide timely and accurate information about products or services.


• Build strong relationships with customers to ensure long-term satisfaction.


• Collaborate with internal teams to resolve complex customer complaints.


• Maintain high product knowledge to effectively address customer concerns.


• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Job Requirements

• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment with multiple priorities.


• Strong problem-solving and analytical skills with attention to detail.


• Proficient in using computer systems and software applications.


• Ability to adapt to changing situations and priorities.


• Strong teamwork and collaboration skills with a positive attitude.