Customer Sales Representative

AGPH Books™️ | AG Publishing House; Bhopal; On-site; INR 145,000 - 223,000; Full time

Job summary

AGPH Books | AG Publishing House in India is seeking a Customer Sales Representative for the Greater Bhopal Area. This full-time, on-site role involves engaging with educators, researchers, and institutional clients to understand publishing needs and offer suitable products and services.

You will handle inbound and outbound inquiries, demonstrate products, follow up on leads, and manage the end-to-end sales cycle from first contact to closing and post-sale support, while maintaining CRM records

Qualifications

• Strong customer service and relationship-building skills with educators, researchers, and institutional clients.
• Sales and negotiation skills including prospecting, follow-up, closing deals, and targets.
• Clear verbal and written communication in English and Hindi.
• Familiarity with academic publishing; experience in sales is a plus.
• Comfort with CRM, email, and office software to manage daily activities.

Responsibilities

• Engage with prospective and existing customers to assess publishing needs.
• Conduct product demonstrations and follow up on leads.
• Manage end-to-end sales cycle from initial contact to closing and post-sale support.
• Prepare quotations and coordinate with internal teams on orders.
• Maintain CRM records and ensure a positive customer experience.

Skills

Customer service

Sales

Communication (Eng/Hindi)

CRM

Organization

Tools

CRM

Office tools

Job description

Company Description

AGPH Books | AG Publishing House is dedicated to shaping the future of education, research, and knowledge-sharing through high-quality academic publishing solutions. Headquartered in Bhopal, Madhya Pradesh, the company specializes in academic textbooks, scholarly research works, and customized publishing packages tailored to educators, researchers, and authors across India.

Role Description

The Customer Sales Representative is a full-time, on-site role based in the Greater Bhopal Area. This role involves engaging with prospective and existing customers, including educators, researchers, and institutional clients, to understand their publishing needs and recommend suitable products and services. The representative will handle inbound and outbound inquiries, conduct product demonstrations, follow up on leads, and manage the end-to-end sales cycle from initial contact to closing and post-sale support. Daily responsibilities include maintaining accurate records in the CRM, preparing quotations, coordinating with internal teams on order fulfillment, and ensuring a positive customer experience.

Qualifications

• Strong customer service and relationship-building skills, with the ability to understand and address the needs of educators, researchers, and institutional clients.
• Sales and negotiation skills, including prospecting, lead follow-up, closing deals, and achieving or exceeding assigned targets.
• Clear verbal and written communication skills in English and Hindi; ability to explain products and services in a professional and accessible manner.
• Basic familiarity with academic publishing, books, or education-sector products; prior experience in sales or customer-facing roles is an advantage.
• Comfort with using CRM or sales tracking tools, email, and common office software (e.g., spreadsheets, presentations) to manage daily activities.
• Strong organizational and time-management abilities, with attention to detail and the capacity to handle multiple inquiries and tasks simultaneously.
• Ability to work on-site in the Greater Bhopal Area and collaborate effectively with cross-functional teams, including editorial and operations.

contact number -9039573476

Salary -13k to 20k between