Customer Relationship Officer| Ramanagara

CSB Bank; Karnataka; On-site; INR 300,000 - 600,000; Full time

Job summary

CSB Bank is seeking a Customer Relationship Officer in Ramanagara. The role focuses on servicing branch customers, understanding requirements, and recommending banking solutions. You will ensure compliance with regulatory and bank policies while driving customer satisfaction.

You will engage in area mapping, targeted calls, cross-selling insurance/investments, and digital banking activation for new customers. Managing portfolios to meet service levels within defined TAT is also essential.

Qualifications

• Experience Range : 1 to 5 Years (Sales/ Service)

Responsibilities

• Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
• Execute area mapping, cold calls and BTL activities to meet acquisition targets.
• Complete accurate AOF/KYC and ensure CKYC submission without errors.
• Cross‑sell insurance/investments and activate digital banking for all new customers.
• Manage assigned portfolio for balances, usage and service requests within TAT.

Job description

Customer Relationship Officer| Ramanagara

Job Description

To manage customer servicing and relationship activities through understanding customer requirements, recommending suitable banking solutions, facilitating service delivery and ensuring compliance with regulatory and Bank policies.

Responsibilities

• Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
• Execute area mapping, cold calls and BTL activities to meet acquisition targets.
• Complete accurate AOF/KYC and ensure CKYC submission without errors.
• Cross‑sell insurance/investments and activate digital banking for all new customers.
• Manage assigned portfolio for balances, usage and service requests within TAT.

Qualifications

Experience Range : 1 to 5 Years (Sales/ Service)

Job Info

• Job Identification 1136044
• Posting Date 09/29/2026, 12:00 AM