Customer Relationship Officer

Iatitw; Kamrup Metropolitan; On-site; INR 200,000 - 300,000; Full time

Benefits offered by this job

Employee state insurance

Job summary

Leading Client is hiring a Customer Relationship Executive/SrCSE to oversee daily customer interactions and guide the team for quality service. The role focuses on taking ownership of complex or escalated customer queries and ensuring timely, effective resolution of customer concerns.

An emerging apparel brand specializing in kidswear supports dedicated customer care and team collaboration to deliver exceptional service.

Qualifications

• No specific tools listed in the posting.

Responsibilities

• Oversee daily customer interactions and guide the team for quality service.
• Take ownership of complex or escalated customer queries.
• Ensure timely and effective resolution of customer concerns.

Skills

Customer Service

Escalation Handling

Education

Any Graduate

Job description

Customer Relationship Executive

Leading Client

Hiring For Customer Service Executive/SrCSE

An emerging apparel brand specializing in kidswear

Responsibilities:

• Oversee daily customer interactions and guide the team for quality service
• Take ownership of complex or escalated customer queries
• Ensure timely and effective resolution of customer concerns

Responsibilities:

• Oversee daily customer interactions and guide the team for quality service
• Take ownership of complex or escalated customer queries
• Ensure timely and effective resolution of customer concerns

Perks and benefits

• Employee state insurance, Provident fund

Perks and benefits

• Employee state insurance, Provident fund

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills