Customer Relationship Executive - Car Finance

Tata Capital; Hubli; On-site; INR 350,000 - 650,000; Full time

Job summary

Tata Capital in Hubli, Karnataka invites a Customer Relationship professional to develop and implement strategies that boost customer satisfaction. You will build strong relationships with existing clients, identify new opportunities, and collaborate with internal teams to resolve issues promptly.

This role emphasizes delivering outstanding service, analyzing feedback for improvements, and driving loyalty. Join Tata Capital to help enhance retention and grow the customer base in a dynamic market.

Responsibilities

• Develop and implement effective customer relationship strategies to enhance customer satisfaction.
• Build and maintain strong relationships with existing customers to increase loyalty and retention.
• Identify new business opportunities through networking and referrals.
• Collaborate with internal teams to resolve customer complaints and issues promptly.
• Provide exceptional customer service to ensure high levels of customer satisfaction.
• Analyze customer feedback to identify areas for improvement.

Job description

• Develop and implement effective customer relationship strategies to enhance customer satisfaction.
• Build and maintain strong relationships with existing customers to increase loyalty and retention.
• Identify new business opportunities through networking and referrals.
• Collaborate with internal teams to resolve customer complaints and issues promptly.
• Provide exceptional customer service to ensure high levels of customer satisfaction.
• Analyze customer feedback to identify areas for improvement.