Customer Relationship Executive

Devansh Infra; Hyderabad; On-site; INR 250,000 - 450,000; Full time

Job summary

Dev Signature One in Rajendranagar, Hyderabad seeks two Customer Relationship Executives for its on-site sales team. You will be the first contact for prospective buyers, build relationships, schedule site visits, nurture leads and support the team through to closure.

Responsibilities include handling inquiries across channels, qualifying leads, presenting site visits, and maintaining CRM records. Candidates with 1–3 years in real estate sales and fluency in Telugu/Hindi are preferred; English

Qualifications

• 1–3 years of experience in real estate sales or client servicing or a B2C sales role.
• Telugu and Hindi fluency are mandatory; English is a plus.
• On-site in Rajendranagar, Hyderabad, full-time including Sundays.
• Presentable, punctual and client-ready at all times.
• Process-disciplined; comfortable using CRM and following follow-up protocols.

Responsibilities

• Handle inbound enquiries via phone, WhatsApp and digital platforms and respond promptly.
• Qualify leads and schedule site visits.
• Conduct site visit presentations covering project details, pricing and payment plans.
• Follow up with prospects across the funnel via calls and WhatsApp.
• Update lead status and call records in the CRM after every interaction.
• Coordinate with senior CRM and pre-sales on lead pipeline and follow-up schedules.
• Support collections follow-up for existing buyers post-booking.
• Attend team briefings daily and contribute to weekly pipeline reviews.

Skills

Real estate sales

Client servicing

Lead qualification

CRM usage

On-site sales

Education

Any graduate / PG

Tools

CRM systems

Job description

Role & responsibilities

We are looking for two Customer Relationship Executives to join our on-site sales team at Dev Signature One, Rajendranagar. This is a client-facing, ground-level sales role you will be the first point of contact for prospective buyers, responsible for building relationships, scheduling and conducting site visits, nurturing leads and supporting the team through to closure. Performance is measured and rewarded team members who contribute to monthly sales targets earn meaningful incentives on top of their fixed salary.

*What You Will Do*

• Handle inbound enquiries via phone, WhatsApp and digital platforms respond promptly and professionally
• Qualify leads and schedule site visits
• Conduct site visit presentations walk prospects through the project, specifications, pricing and payment plans
• Follow up consistently with prospects across the funnel via calls and WhatsApp
• Update lead status and call records in the CRM system after every interaction — no exceptions
• Coordinate with the senior CRM and pre-sales team on lead pipeline and follow-up schedules
• Support collections follow-up for existing buyers post-booking
• Attend team briefings daily and contribute to weekly pipeline reviews

*What We Are Looking For*

• 1 to 3 years of experience in real estate sales, client servicing or a B2C sales role
• Telugu and Hindi fluency mandatory — English communication is a plus
• Comfortable on-site in Rajendranagar, Hyderabad, full time including Sundays
• Presentable, punctual and client-ready at all times
• Process-disciplined — comfortable using CRM systems and following structured follow-up protocols
• Hungry, self-motivated and comfortable being measured on output

Preferred candidate profile

Any graduate / PG

Female candidate stay at Shamshabad, Rajendra Nagar, Attapur & Katedan. It will be convenient for them to attend the Office & back to res.