Customer Master Data Management (MDM)

Sigma Allied Services; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Sigma Allied Services in Gurugram, India, seeks an experienced professional for Customer Master Data Management within SAP. The role focuses on creating, updating and cleansing customer records, ensuring data accuracy and governance while complying with SOX controls.

You will collaborate with stakeholders, run periodic data quality audits, generate reports, and contribute to process improvements. 3–12 years of experience in MDM is required.

Qualifications

• Hands-on experience in Customer Master Data Management (MDM).
• Creation, modification, extension and deletion of customer master data in SAP.
• Adherence to data governance and SOX controls.

Responsibilities

• Create, maintain and update Customer Master Data in SAP.
• Validate customer information for accuracy and completeness.
• Perform data cleansing, deduplication and standardization.

Skills

MDM

SAP

Customer Data

Data Governance

Data Validation

Data Quality

Excel/Office

Stakeholder Mgmt

SOX Compliance

Data Cleansing

Education

Any Graduation

Tools

SAP

MS Excel

MS Access

PowerPoint

MS Word

Job description

Hiring for Customer Master Data Management (MDM)

Position: Sales Program & Incentive Management Customer Master Data Management
Experience: 3-12 Years
Qualification: Any Graduation
Work Mode: Work from Office (WFO)
Shift: US shift

Mandatory Skills:

• Master Data Management (MDM).
• Hands-on experience in Customer Master Data Management.
• SAP Customer Master Data Creation and Maintenance.

Key Skills Required:

• Customer Master Data Creation, Modification and Maintenance.
• Customer Data Validation and Quality Checks.
• SAP Master Data Management.
• Customer Data Governance and Compliance.
• Data Cleansing, Deduplication and Standardization.
• Data Analysis and Reporting.
• MS Excel, Access, PowerPoint and Word.
• SOX Controls and Audit Compliance.
• Process Documentation and SOP Management.
• Stakeholder Management.
• Strong Analytical and Problem-Solving Skills.

Key Responsibilities:

• Create, maintain and update Customer Master Data in SAP.
• Handle customer creation, modification, extension and deletion requests.
• Validate customer information and ensure data accuracy and completeness.
• Perform customer master data cleansing, deduplication and standardization.
• Identify and resolve customer data discrepancies within agreed TAT/SLA.
• Ensure compliance with data governance policies, SOX controls and audit requirements.
• Maintain customer master data documentation and SOPs.
• Coordinate with business stakeholders to understand and fulfil customer data requirements.
• Perform periodic data-quality checks and audits.
• Prepare reports and provide regular updates on master data activities.
• Identify opportunities for process improvement and automation.
• Support training and knowledge transfer for new team members.

Important Requirement:

Hands-on experience in Customer Master Data Management (MDM) is mandatory. Candidates should have practical experience in customer master creation, maintenance, modification and validation, preferably in SAP.