Customer Financial Services Representative

FedEx; Mumbai City; On-site; INR 450,000 - 650,000; Full time

Job summary

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd. in Mumbai is seeking a Customer Financial Services Representative responsible for the completion of defined processes to deadlines, ensuring accuracy and compliance.

The role requires strong numerical skills, attention to detail, and proficiency with Microsoft Office and general PC use, plus effective written and verbal communication. You will work collaboratively in a team and escalate complex issues when needed.

Qualifications

• Ability to complete defined processes by deadline with accuracy.
• Strong numerical and data handling capabilities.
• Clear written and verbal communication in a team environment.

Responsibilities

• Execute defined processes to deadline with accuracy and completeness.
• Identify anomalies and resolve using rules and procedures; escalate complex cases as needed.
• Collaborate with team members to ensure compliant and efficient customer financial services workflows.

Skills

Accuracy & Attention to Detail

Numerical Skills

Team Working Skills

Written & Verbal Communication Skills

Tools

Microsoft Office

PC Skills

Job description

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you're joining a team with possibilities that literally span the world- from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Company:

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City:

Mumbai

Scheduled Weekly Hours:

48

Worker Type:

Regular

Posting Start Date

7-Oct-2026

Posting Close Date:

7-Oct-2026

Job Family:

FXE-MEISA: Customer Financial Services Representative

Position Summary:

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may elevate to senior team members.

Accuracy & Attention to Detail;Microsoft Office & PC Skills;Numerical Skills;Team Working Skills;Written & Verbal Communication Skills