M00F0: Operations Support Agent

FedEx; New Delhi; On-site; INR 450,000 - 600,000; Full time

Job summary

IND Federal Express Corporation in New Delhi is seeking an Operations Support Agent to ensure timely completion of defined processes with accuracy and compliance.

Candidate will identify anomalies, apply established rules, and may escalate complex issues to senior team members as required. Regular Microsoft Office and PC skills are essential for daily tasks.

Qualifications

• Accuracy & Attention to Detail required.
• Proficiency in Microsoft Office and PC skills.
• Strong planning and organizing abilities.
• Excellent interpersonal skills.
• Good problem-solving capabilities.

Responsibilities

• Responsible for completing defined processes and procedures to deadline, ensuring accuracy and compliance with standards.
• Identify anomalies as they arise and resolve using rules and procedures; escalate complex issues when needed.

Skills

Attention to Detail

Microsoft Office

Planning & Organizing

Interpersonal Skills

Problem Solving

Tools

Microsoft Office & PC Skills

Job description

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Company:

IND Federal Express Corporation

City:

New Delhi

Scheduled Weekly Hours:

48

Worker Type:

Regular

Posting Start Date

7-Oct-2026

Posting Close Date:

7-Oct-2026

Job Family:

FXE-MEISA: Operations Support Agent

Position Summary:

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may elevate to senior team members.

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills