Customer Engagement Team

Obopay; Bengaluru; On-site; INR 2,873,563 - 4,310,344; Full time

Job summary

Obopay in Bengaluru seeks an experienced Program Coordinator skilled in managing team activities and stakeholder communications. The role demands flexibility in long hours and onsite travel is required.

Candidates should have a Post Graduate degree in Computer Science or Engineering and preferably 2-3 years of relevant experience. Strong organizational skills and the ability to work with diverse teams are essential.

If you are detail-oriented and tech-savvy, apply to become a part of our dynamic team!

Qualifications

• 2-3 years of experience is preferred.

Responsibilities

• Support planning and coordination of Client Engagement Team activities.
• Manage communications with stakeholders.
• Help build positive relations within the team and external parties.
• Schedule and organize meetings/events.
• Prepare MoM and track open items.
• Analyze statistics and compile accurate reports.

Skills

Experience as program coordinator or relevant position

Tech savvy, proficient in MS Office

Ability to work with diversity and multi-disciplinary teams

Excellent time-management skills

Outstanding verbal and written communication skills

Detail-oriented and efficient

Flexible to work long hours

Education

Post Graduate degree or equivalent (Computer Science/Engineering)

Job description

• Support planning and coordination of Client Engagement Team activities
• Manage communications with internal and external stakeholders.
• Help build positive relations within the team and external parties
• Schedule and organize meetings/events and maintain agenda
• Prepare MoM and track open items until closure
• Support growth and program development
• Managing the ticketing tool and highlight any breach of SLA’s with stakeholders
• Support and facilitate the completion of regular reports
• Documentation of Change Requests from client and understanding their requirements in relation to our product
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
• Analyse statistics and compile accurate reports

Preferred Requirements

• Proven experience as program coordinator or relevant position
• Tech savvy, proficient in MS Office
• Quick learner
• Ability to work with diversity and multi-disciplinary teams
• Excellent time-management and organizational skills
• Outstanding verbal and written communication skills
• Detail-oriented and efficient
• Flexible to work long hours and over weekends/holidays when required
• Onsite travel either for short or long durations will be required

Qualifications and Education Requirements

Work experience and educational background that a candidate should have when applying for position

• Post Graduate degree or equivalent. (Computer Science / Engineering equivalent)
• Preferably 2-3 years of experience.

Working conditions

• General Shift.
• Must be flexible to extend working hours when needed and to accommodate coordination with multi-location team

Sound like the job for you?

Got what it takes to work with us? Great! Send us your
resumé or portfolio to become part of our talent pool.