Customer Care Officer

Blackmelon Advance Technology Company Private Limi Ted; Faridabad District; On-site; INR 220,000 - 330,000; Full time

Benefits offered by this job

Health & Wellness Support

Learning & Development Support

Job summary

Blackmelon Advance Technology Company Private Limi Ted is seeking a Customer Service Executive to update customer database records, coordinate with support teams, and close pending requests. This role offers exposure to post-purchase service processes and benefits such as Health & Wellness Support and Learning & Development Support.

Salary ranges between ₹2.2 Lakh and ₹3.3 Lakh per year, with growth opportunities in a fast-moving, service-oriented team.

Qualifications

• Update customer database records with interaction details and resolutions.
• Coordinate with technical support or field service teams to close pending requests.
• Audit compliance and maintain data integrity.

Responsibilities

• Update customer database records with interaction details and resolutions.
• Coordinate with technical support or field service teams to close pending requests.
• Audit for compliance and data integrity.

Job description

Update customer database records with interaction details and resolutions Audit Complaince Coordinate with technical support or field service teams to close pending requests.

Skills highlighted with ‘‘ are preferred keyskills

We are digital post purchase home appliances service platform that enables OEMs/Brand and eComm portals to provide seamless customer service. We have been acquired by Servify recently. Visit for more details.https://servify.in/

Good experience in this company we are learning so much to better then pervious company I will proud to working in this compay

Dislikes

New project handel a 247around spare issue and call location issue

Customer Service Executive in Blackmelon Advance Technology Company Private Limi Ted typically earns between

See detailed salary breakup

Customer Service Executive in Blackmelon Advance Technology Company Private Limi Ted typically earns between

₹2.2 - ₹3.3 L/yr See detailed salary breakup Powered by

3 employees reported these benefits

• Health & Wellness Support
• Learning & Development Support

3 employees reported these benefits Health & Wellness Support Learning & Development Support Powered by

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