Customer Support Executive

Nowintern

Kolkata District, Mumbai, Thane

On-site

INR 200,000 - 320,000

Full time

14 days+

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Job summary

SkillLabs in Kolkata is seeking a Customer Support Executive to handle customer queries via calls and provide effective solutions. The role requires graduation and comfort with rotational shifts.

You will maintain records of interactions, address concerns promptly, and escalate complex issues to the relevant team to ensure timely resolution.

Qualifications

Good communication skills.
Graduation is mandatory.
Comfortable with rotational shift.

Responsibilities

Handle customer queries through calls.
Understand customer concerns and provide solutions.
Resolve complaints within the given timeline.
Maintain proper records of customer interactions.
Escalate complex or unresolved issues to the appropriate team.

Skills

Good communication skills

Education

Graduation is mandatory

Job description

Posted: 3 days ago Openings: 80 Applicants: 100+

Handle customer queries through calls
Understand customer concerns and provide solutions.
Resolve complaints within the given timeline.
Maintain proper records of customer interactions.
Escalate complex or unresolved issues to the appropriate team.

Required Candidate profile

Good communication skills
Graduation Is mandatory
Comfortable with Rotational Shift

Skills highlighted with ‘‘ are preferred keyskills

NowIntern® is a Bhopal-based job board, training center, and recruitment firm founded in 2021. It helps bridge the gap between talent and opportunity by providing hands-on sales training, career guidance, and staffing solutions.

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