Customer Care Executive (International Voice – US Shift)

VerifiedBPO; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Varda HR LLP is hiring Customer Care Executives for an international voice process supporting US clients. Freshers and experienced candidates with strong English communication are invited to apply.

The role involves handling inbound calls, resolving queries with empathy, and providing accurate information as per guidelines, with diligent documentation for follow-up.

Qualifications

• Fresh graduates welcome; 0–5 years experience in customer care.
• Excellent English communication and ability to handle international calls.
• Comfortable with inbound voice processes and US clients.

Responsibilities

• Handle inbound customer calls from US clients.
• Resolve queries with empathy and accuracy.
• Provide information as per process guidelines.
• Document interactions and follow up for resolution.

Skills

English communication

Active listening

Problem solving

Customer service

Education

12th Pass / Any Graduate

Job description

Customer Care Executive (International Voice – US Shift)

Varda HR LLP

Location Mumbai, Maharashtra (All Areas)

Employment Type Full-Time

Experience 0-5 Years (Fresher-Friendly)

Salary Package ₹ Excellent English Communication, Inbound Voice Process, Customer Service, Problem Solving, Active Listening, International BPO

Job Description

Handle inbound customer calls from US clients professionally.Resolve customer queries and complaints with empathy and accuracy.Provide information about products/services as per process guidelines.Maintain high service quality and adhere to performance metrics.Document interactions and follow up for complete resolution.

Requirements

Qualification 12th Pass / Any Graduate

Skills Required Varda HR LLP is urgently hiring 50 Customer Care Executives for an exciting international voice process supporting US clients. This is a golden opportunity for freshers and experienced candidates alike who have good English communication skills and are looking to build a career in the international BPO sector. As a Customer Care Executive, you will handle inbound calls from US customers, providing professional support and resolving queries efficiently.

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