Customer Care Executive

Magna Group - Customer Services; Mumbai; On-site; INR 167,400 - 334,800; Full time

Job summary

A leading call center firm in Mumbai is looking for a Call Center Executive to join its team. The ideal candidate should possess effective oral and written communication skills, flexibility, and a strong client focus. Proficiency in MS Excel, MS Word, and MS Outlook is essential, along with the ability to work in a team and maintain punctuality. This role is vital in delivering excellent customer service and addressing client needs.

Qualifications

• Equivalent experience in a call center environment.
• Proficiency in business equipment and computer applications.

Skills

Effective interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Team player

Client focus

Punctuality

Organized

Tools

MS Excel

MS Word

MS Outlook

Database software

Job description

Required Skills & Qualifications

• Call Center Executive
• Call & Whatsapp HR
• Equivalent experience
• Business Equipment and Computer Applications
• MS Excel
• MS Windows
• MS Word
• Internet
• Database software
• MS Outlook
• Personal suitability
• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Excellent written communication
• Client focus
• Organized
• Punctuality
• BPO Call Centre
• Call Center Representative
• Customer Care Executive
• Tele Caller