Custom - Title Exception

PRI INDIA IT SERVICES PRIVATE LIMITED; Gurugram District; On-site; INR 600,000 - 800,000; Full time

Job summary

PRI INDIA IT SERVICES PRIVATE LIMITED is seeking an Operations professional to oversee Order-to-Cash and related processes. The role emphasizes compliance, documentation, and cross- functional collaboration across global offices.

You will generate reports on operational performance, drive process improvements, and ensure confidentiality while coordinating with multiple departments for seamless execution. Ideal candidates have 2–3 years in OTC/operations, strong communication skills, and the

Qualifications

• Bachelor's degree in business administration, operations management, or related field.
• 2-3 years of experience in operations roles with a focus on OTC.
• Ability to work quickly, respond to urgent requests, and manage ambiguity.
• Ability to work collaboratively in a team environment.
• Strong networker with stakeholders and cross-functional influence.

Responsibilities

• Understand and ensure compliance with industry regulations and company policies.
• Perform assurance program with ongoing checks on sales processes.
• Collaborate with different departments to ensure seamless communication and coordination.
• Maintain accurate and up-to-date documentation of operational procedures and policies.
• Generate and analyse reports on operational performance for management review.
• Evaluate and revise operations and procedures in response to organizational change.
• Streamline and optimize operational processes to improve efficiency.
• Maintain strict confidentiality.

Skills

Order to Cash

Operations process

Billing & Invoicing

Follow SOP

Excel

PowerPoint

Communication skills

Senior stakeholder communication

Contract interpretation

Data Research

Education

Bachelor's degree in business administration or related field

Tools

Salesforce

Power BI

Job description

• Billing and Invoicing & Collection process
• Follow the SOP
• Excel and Power Point
• How to communicate with senior leads
• Contract interpretation, Data Research

Key Skills

• Order to Cash process
• Operations Process
• Billing and Invoicing & Collection process
• Follow the SOP
• Excel and Power Point
• Good Communication skills
• How to communicate with senior leads
• Contract interpretation, Data Research

Good to have:

• Building SOP
• Salesforce knowledge
• Power BI

Role

The Role Will Be Expected To Do The Following

• Understand and ensure compliance with industry regulations and company policies.
• Perform assurance program with on-going checks on sales processes.
• Collaborate with different departments to ensure seamless communication and coordination.
• Maintain accurate and up-to-date documentation of operational procedures and policies.
• Generate and analyse reports on operational performance for management review.
• Evaluate and revise operations and procedures in response to organizational change.
• Streamline and optimize operational processes to improve efficiency.
• Maintain strict confidentiality.

All About You

• Bachelor's degree in business administration, Operations Management, or a related field.
• 2-3 year of prior experience in operations roles, with a focus on Order-To-Cash (OTC) process.
• Demonstrated ability to work quickly, respond to urgent, unanticipated requests, and manage ambiguity.
• Ability to work collaboratively in a team environment.
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence others
• Strong interpersonal skills and the ability to work cross-functionally in a matrix organization
• Flexible to work with global offices across several time zones