Analyst, Analytics & Metrics

Pri India It Services; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Pri India It Services in Gurugram is seeking an Analyst, Analytics & Metrics with 2–3 years of Order-to-Cash (OTC) experience to support the BD I&E team. You will perform assurance checks on sales and operational processes and generate performance reports across global teams.

The role requires strong Excel proficiency, contract interpretation, and SOP adherence. You will handle documentation, stakeholder collaboration, and confidential information with integrity, with a Hybrid IST-friendly

Qualifications

• 2–3 years of relevant operations experience.
• Experience in Order-to-Cash (OTC) processes.
• Strong Excel proficiency and contract review.
• Ability to follow SOPs and perform assurance tasks.

Responsibilities

• Perform assurance checks on sales and operational processes.
• Ensure compliance with company policies and industry regulations.
• Generate and analyze operational performance reports.
• Maintain operational documentation and process records.
• Collaborate with cross-functional teams and stakeholders globally.
• Support process improvement and operational efficiency initiatives.
• Interpret contracts and ensure adherence to defined procedures.
• Handle confidential business information with integrity.

Skills

Order-to-Cash (OTC)

Microsoft Excel

Contract interpretation

SOP adherence

Education

Bachelor's degree in Business Administration

Tools

Salesforce (SFDC)

Job description

Role: Analyst, Analytics & Metrics

Location: Gurugram/ Hybrid (3 Days Office, 2 Days WFH)
Experience: 2-3 Years
Shift: Flexible IST Hours

Job Summary

We are looking for an experienced Operations Professional with 2-3 years of Order-to-Cash (OTC) experience to support the Business Development Insights & Enablement (BD I&E) team. The role involves operational assurance, process compliance, reporting, documentation management, and stakeholder collaboration across global teams.

Key Responsibilities

• Perform assurance checks on sales and operational processes.
• Ensure compliance with company policies and industry regulations.
• Generate and analyze operational performance reports.
• Maintain operational documentation and process records.
• Collaborate with cross-functional teams and stakeholders globally.
• Support process improvement and operational efficiency initiatives.
• Interpret contracts and ensure adherence to defined procedures.
• Handle confidential business information with integrity.

Required Skills

Must-Have Technical Skills:

• Experience in Order-to-Cash (OTC) processes.
• Strong proficiency in Microsoft Excel.
• Contract interpretation and documentation review.
• Ability to follow SOPs and perform assurance tasks.

Soft Skills

• Excellent communication skills.
• Strong stakeholder management abilities.
• Team player with a collaborative mindset.
• Quick learner and adaptable to changing business needs.
• Ability to manage ambiguity and urgent requests effectively.

Eligibility

• Bachelor's Degree in Business Administration, Operations Management, or related field.
• 2-3 years of relevant operations experience.
• Comfortable working with global teams across multiple time zones.

What's in it for You?

• Opportunity to work with a global leader in payments technology.
• Exposure to multinational business operations.
• Hands-on experience with Salesforce (SFDC).
• Enhanced understanding of sales lifecycle, business processes, and compliance frameworks.

Work Mode

• Hybrid (3 Days Work from Office, 2 Days Work from Home)