Custom Software Engineering Sr Analyst

Accenture; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture in Mumbai is seeking a Custom Software Engineering Sr Analyst to help balance marketing complexity with limited resources. You will drive marketing performance using data and technology, develop and test HTML email templates, and implement campaigns across Marketing Cloud platforms.

The role requires strong analytical skills, attention to detail, and experience with marketing automation tools like Braze, Eloqua, and Adobe.

Qualifications

• Proficiency in HTML coding and ability to hand-code responsive emails across devices
• Experience with marketing automation platforms (Braze, Eloqua, Adobe or similar) for building/email campaigns
• Familiarity with email testing tools and rendering issues across clients/devices
• Strong attention to detail and ability to perform thorough quality checks on email content
• Knowledge of coding best practices, email deliverability, and anti-spam measures

Responsibilities

• Create, modify, and test HTML templates in Marketing Automation platforms to ensure cross-client rendering
• Perform thorough QA on email templates, dynamic content, and landing pages
• Troubleshoot rendering issues in Outlook, Gmail, Apple Mail across devices
• Conduct A/B testing and optimize deliverability and engagement
• Ensure compliance with data privacy and anti-spam regulations
• Collaborate with project managers and development teams to implement email templates
• Maintain documentation of templates, coding guidelines, and QA processes
• Stay updated on email marketing trends and best practices
• Record updates and data hygiene across ticketing tools

Skills

HTML

CSS/JS

Email Testing

Quality Assurance

Marketing Automation

Problem Solving

Campaign Management

Data Analysis

Education

Graduation (Any Graduation)

Tools

Braze

Eloqua

Adobe Marketing Cloud

Salesforce Marketing Cloud

Job description

Skill required:

Marketing Operations - Hyper Text Markup Language (HTML)

Designation:

Custom Software Engineering Sr Analyst

Qualifications:

Any Graduation

Years of Experience:

5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.

In a Marketing Operations job profile, responsibilities include managing and optimizing marketing processes and systems. This involves tasks such as campaign execution, data analysis, and budget management. The goal is to improve marketing efficiency and effectiveness.

The role requires strong analytical skills, attention to detail, and knowledge of marketing technologies. It is essential for ensuring that marketing strategies are implemented smoothly and deliver measurable results.

Set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages.

What are we looking for?

• Proficiency in HTML: Strong knowledge of HTML coding, including the ability to hand-code responsive emails that render correctly on various devices and email clients.
• Marketing platform experience: Experience in working with Braze, Eloqua, Adobe or a similar marketing automation platform for building and deploying email campaigns.
• Email Testing: Familiarity with email testing tools and techniques to identify and address rendering issues across different email clients and devices.
• Quality Assurance: Excellent attention to detail and the ability to perform thorough quality checks on email content to ensure accuracy and functionality.
• Problem-Solving: Strong troubleshooting skills to diagnose and resolve technical issues related to email rendering and coding.
• CSS and JavaScript: Basic knowledge of CSS (Cascading Style Sheets) and JavaScript for enhancing email templates with interactivity and dynamic elements along with knowledge of personalization scripting like AMPscripts, Server-side Java script etc.
• Email Design: Understanding of email design principles and the ability to create visually appealing and engaging email templates.
• Marketing Automation: Familiarity with marketing automation concepts and strategies to optimize email campaigns and customer journeys.
• Coding Best Practices: Knowledge of coding best practices, email deliverability, and anti-spam measures to ensure optimal email performance.

Roles and Responsibilities:

• HTML Coding: Create, modify, and test HTML templates and email content in Marketing Automation platforms like Salesforce Marketing Cloud. Adobe etc. to ensure they display correctly and consistently across various email clients and devices.
• Quality Assurance: Perform thorough quality checks on email templates, dynamic content, and landing pages to verify the accuracy of content, links, and dynamic personalization.
• Email Rendering: Troubleshoot and fix rendering issues that may occur in different email clients (e.g., Outlook, Gmail, Apple Mail) and various devices (desktop, mobile, tablets).
• Email Testing: Conduct comprehensive testing of email campaigns, including A/B testing, to optimize deliverability and engagement.
• Compliance and Best Practices: Ensure email campaigns adhere to email marketing best practices, data privacy regulations, and anti-spam laws.
• Collaboration: Work closely with the project manager and development teams to implement email templates and troubleshoot technical issues.
• Documentation: Maintain detailed documentation of email templates, coding guidelines, and QA processes to ensure consistency and knowledge sharing within the team.
• Continuous Improvement: Stay up to date with the latest trends, technologies, and email marketing best practices to continually improve the quality and effectiveness of email campaigns.
• Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders.
• Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks.
• Complete all required reports so that accurate numbers are reported to both client and leadership.

Any Graduation

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