Custom Software Engineer

Accenture; Kampel, Indore, MP; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Accenture is seeking a Custom Software Engineer in Indore to lead the design, development, and configuration of specialized applications. You will own the project lifecycle, coordinate with stakeholders, and guide the team to deliver high-quality software tailored to organizational needs.

The role requires at least 5 years of experience, education verification of 15 years full-time, and deep expertise in ServiceNow ITSM.

Qualifications

• Must have skills: Proficiency in ServiceNow IT Service Management (ITSM).
• Experience in customizing and configuring ServiceNow modules to meet business requirements.
• Strong knowledge of IT service management processes and best practices.

Responsibilities

• SME—collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Oversee the integration of new features and enhancements to ensure seamless functionality.
• Mentor junior team members to support their professional growth and skill development.
• Coordinate cross-functional efforts to align project goals with organizational objectives.

Skills

ServiceNow ITSM

Scripting & automation

IT service mgmt processes

Education

15 years full time education

Job description

Project Role : Custom Software Engineer

Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.

Must have skills : ServiceNow IT Service Management (ITSM)

Good to have skills : NA

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary: As a Custom Software Engineer, a typical day involves leading the design, development, and configuration of specialized applications. This role requires taking ownership of the project lifecycle, coordinating with various stakeholders, and ensuring that the solutions meet the intended requirements. The engineer acts as the main liaison for the project, guiding the team through challenges and driving progress to deliver high-quality software tailored to organizational needs.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Oversee the integration of new features and enhancements to ensure seamless functionality.
• Mentor junior team members to support their professional growth and skill development.
• Coordinate cross-functional efforts to align project goals with organizational objectives.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
• Experience in customizing and configuring ServiceNow modules to meet business requirements.
• Strong knowledge of IT service management processes and best practices.
• Ability to troubleshoot and resolve complex technical issues within the ServiceNow platform.
• Familiarity with scripting languages and automation within the ServiceNow environment.
• Excellent problem-solving skills and attention to detail in application design and implementation.

Additional Information:

• The candidate should have minimum 5 years of experience in ServiceNow IT Service Management (ITSM).
• This position is based at our INDC1A - NON-STPI location.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.