CSD Engineer

Forbes Marshall; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Forbes Marshall seeks an experienced mechanical engineer to join the on-site service team. The role focuses on commissioning, troubleshooting, and maintenance of steam engineering and control instrumentation products.

You will provide on-site technical expertise, build strong customer relationships, and identify AMC and spare parts opportunities. Candidates should hold a B.E./B.Tech in Mechanical Engineering with 4–9 years of field experience and be willing to travel to customer sites for

Qualifications

• Bachelor's degree in Mechanical Engineering; 4–9 years of experience in mechanical product engineering.
• Experience with steam boilers, heat exchangers, and related instrumentation.
• Willingness to travel to customer sites for on-site support.

Responsibilities

• Commissioning and troubleshooting of boilers, PRS, valves, condensate systems, steam traps, meters, and analytical products.
• Provide prompt technical support to customers to ensure product performance.
• Maintain and develop relationships with existing and new customers to improve service levels and retention.
• Drive aftermarket revenue through AMCs, spare parts, and service opportunities.

Skills

Steam engineering

Instrumentation systems

Education

Bachelor's degree in Mechanical Engineering

Tools

Boilers

Pressure reducing stations

Temperature control valves

Condensate recovery systems

Flow meters

Analytical products

Job description

Role Overview:

The member joining this position will work at an experienced level and be part of a team. The role requires an engineer with strong knowledge in steam engineering products and instrumentation systems to handle on-site activities.

Purpose of the Role:

This role is to ensure efficient commissioning, troubleshooting, and maintenance of Forbes Marshalls range of products, including steam engineering and control instrumentation solutions. By providing on-site technical expertise, the role focuses on enhancing customer satisfaction, fostering strong relationships, and generating after-market business such as Annual Maintenance Contracts (AMCs) and spare part sales. This role supports Forbes Marshalls mission of improving process efficiency and energy conservation for its customers.

Roles and Responsibilities:

• Commissioning and troubleshooting of products including Boilers, Pressure Reducing Stations, Temperature Control Valves, Condensate Recovery Systems, Steam Traps, Flow Meters, and Analytical Products.
• Providing prompt technical support and solutions to customer concerns to ensure optimal product performance.
• Maintaining and developing relationships with existing and new customers, with a focus on improving service levels and customer retention.
• Driving after-market revenue by identifying and generating opportunities for AMCs, spare parts, and service-related business.
• Frequent travel to customer sites for hands-on support.
• Eligibility: Bachelors in Mechanical Engineering with 4- 9

years experience in the field of mechanical products, product Engineering.

Key Skills :

Knowledge of Steam Boilers, Heat Exchangers, Gas Analysers, etc.