CRM Team Lead

Exiga Solutions; Coimbatore District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Exiga Solutions is seeking a CRM Team Lead in Coimbatore to support key business operations with a focus on delivering measurable results. The ideal candidate will have over 5 years of relevant experience and possess strong communication and leadership skills.

This role involves supervising calling activities, managing team productivity, and reporting to the Process Manager. The company offers a permanent position with an onsite work mode.

Qualifications

• 5+ years of relevant experience in CRM.
• Strong communication and leadership skills.
• Ability to manage a team towards achieving company goals.

Responsibilities

• Supervise and manage all calling activity in the CRM division.
• Ensure productivity metrics and quality of work.
• Report to the Process Manager and manage a team of associates.

Skills

Strong communication

Stakeholder management

Problem-solving skills

Job description

# CRM Team LeadBy Exiga Solution / 23 June 2026**Job Category:** Customer Relationship Management**Job Type:** Permanent**Job Location:** Coimbatore BengaluruAbout the Role We are hiring a CRM Team Lead to support key business operations and drive measurable outcomes. This role is ideal for a professional who can combine technical expertise, collaboration, and execution to deliver strong business results.Key Responsibilities • Position Overview: The Team Leader is primarily responsible for supervision and middle level management of all calling activity in the CRM division • Apart from being responsible for ensuring productivity metrics and quality, he/she is also responsible for the individual team’s contribution towards achieving company goals and objectives • Supervision Given: Will have to groom and manage a team of associates • Supervision Required: Shall report to the Process ManagerRequired Skills • 5+ years of relevant experience • Strong communication, stakeholder management, and problem-solving skillsPreferred Qualifications • Candidates who can join within Immediate Joiner are preferredJob Details • Employment Type: Permanent • Location: Coimbatore, Bengaluru • Work Mode: Onsite/WFO