Junior Process associate

Exiga Solutions; Coimbatore District; On-site; INR 300,000 - 400,000; Full time

Job summary

Exiga Solutions in Coimbatore is hiring a Junior Process Associate to support business operations. You will provide excellent customer service through inbound and outbound calls, addressing customer queries and driving sales through upselling and cross-selling.

The ideal candidate should have strong communication skills and the ability to work towards performance targets. This role is permanent and requires onsite work.

Qualifications

• 0-1 years of relevant experience in a customer service role.

Responsibilities

• Deliver excellent customer service while driving sales through upselling and cross-selling.
• Handle customer queries and provide accurate, timely support.
• Achieve defined performance and conversion targets.

Skills

Proficient in English communication

Strong communication skills

Stakeholder management

Problem-solving skills

Job description

# Junior Process associateBy Exiga Solution / 23 June 2026**Job Category:** Business Operations**Job Type:** Permanent**Job Location:** CoimbatoreAbout the Role We are hiring a Junior Process associate to support key business operations and drive measurable outcomes. The ideal candidate will bring relevant domain expertise and hands-on experience in proficient in english communication.Key Responsibilities • Position Overview : As a Junior Process Associate, you will be responsible for delivering excellent customer service while driving sales through upselling and cross-selling • This is a voice-based role involving both inbound and outbound calls with international customers • You will address customer queries, recommend suitable solutions or services, and work toward achieving defined performance and conversion targets • This role blends customer support with consultative sales, making it ideal for individuals who are confident communicators, quick learners, and motivated by results • Your contribution will play a key role in enhancing customer satisfaction and supporting business growth • Job Description : Key Responsibilities : Handle customer calls and provide accurate, timely supportRequired Skills • Proficient in english communication • 0-1 years of relevant experience • Strong communication, stakeholder management, and problem-solving skillsPreferred Qualifications • Candidates who can join within Immediate Joiner are preferredJob Details • Employment Type: Permanent • Location: Coimbatore • Work Mode: Onsite/WFO