CRM Specialist - 1

Doptit; Ernakulam; Presencial; INR 600 000 - 900 000; Tempo integral

Resumo da oferta

Doptit is seeking a CRM specialist to collaborate with all departments to ensure the CRM works effectively across the company. You will develop and implement effective sales strategies using Salesforce to drive growth and improve customer engagement.

You will analyze customer data to identify trends and areas for improvement, provide excellent customer service through multiple channels, work with cross-functional teams to meet business objectives, and identify and resolve customer complaints

Responsabilidades

• Collaborate with all departments to ensure the CRM works effectively for all aspects of the company.
• Develop and implement effective sales strategies using Salesforce.
• Analyze customer data to identify trends and areas for improvement.
• Provide excellent customer service and support through various communication channels.
• Work closely with cross-functional teams to achieve business objectives.
• Identify and resolve customer complaints professionally and promptly.

Ferramentas

Salesforce

Descrição da oferta de emprego

• Collaborate with all departments to ensure the CRM works effectively for all aspects of the company.
• Develop and implement effective sales strategies using Salesforce.
• Analyze customer data to identify trends and areas for improvement.
• Provide excellent customer service and support through various communication channels.
• Work closely with cross-functional teams to achieve business objectives.
• Identify and resolve customer complaints professionally and promptly.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.