CRM Specialist (Web Engage)

RAS Luxury Oils; Raipur; Presencial; INR 500 000 - 1 100 000; Tempo integral

Resumo da oferta

RAS Luxury Oils in Raipur, India, seeks a CRM Specialist with expertise in the Web Engage platform to design and implement retention campaigns that drive engagement and lifetime value.

You will analyze customer journeys, segment audiences by behavior and demographics, and collaborate with cross‑functional teams to optimize campaigns with data. Strong analytical skills are essential to translate data into measurable improvements.

Qualificações

• Expertise in the Web Engage platform.
• Strong understanding of customer journeys and psychology.
• Data-driven mindset with strong analytical skills.

Responsabilidades

• Develop and execute customer retention strategies and campaigns using the Web Engage platform.
• Analyze customer behavior data and make data-driven recommendations to optimize campaigns.
• Design and implement customer journeys and workflows that improve engagement and increase customer lifetime value.
• Segment and target customers based on Purchase behavior demographics.
• Evaluate and represent campaign performance data to demonstrate the impact of campaigns on customer behavior and engagement.
• Collaborate with cross-functional teams to deliver exceptional results.

Conhecimentos

Web Engage

Customer psychology

Data analysis

Descrição da oferta de emprego

Job Overview

• We are looking for a CRM Specialist with expertise in the Web Engage platform.
• The ideal candidate will be responsible for creating and implementing customer retention strategies and campaigns that drive engagement and increase customer lifetime value.
• The candidate should have a deep understanding of customer journeys and psychology, as well as strong analytical skills to evaluate and represent data.

Responsibilities

• Develop and execute customer retention strategies and campaigns using the Web Engage platform.
• Analyze customer behavior data and make data-driven recommendations to optimize campaigns.
• Design and implement customer journeys and workflows that improve engagement and increase customer lifetime value.
• Segment and target customers based on Purchase behavior demographics.
• Evaluate and represent campaign performance data to demonstrate the impact of campaigns on customer behavior and engagement.
• Collaborate with cross-functional teams to deliver exceptional results.

Disclaimer: The job location mentioned in this description is based on publicly available information or company headquarters. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.