CRM- Engineer

Jupiter Aluminium Industries; New Delhi, Gurugram District, Kathua District; Sur place; INR 500 000 - 700 000; Plein temps

Résumé du poste

Jupiter Aluminium Industries in Delhi is seeking a CRM professional to develop and implement customer relationship strategies that enhance engagement and retention across key accounts.

You will design and maintain records in CRM systems, analyze customer data for growth insights, and collaborate with sales, marketing and service teams to identify opportunities to increase revenue. The role demands excellent communication and proactive relationship-building with customers in the Indian market.

Responsabilités

• Develop and implement customer relationship management strategies to enhance customer engagement.
• Design and maintain accurate records of customer interactions using CRM software.
• Collaborate with cross-functional teams to identify and address customer needs.
• Analyze customer data to provide insights for business growth.
• Build and maintain strong relationships with customers through excellent communication skills.
• Identify and pursue new business opportunities to drive revenue growth.

Description du poste

• Develop and implement effective customer relationship management strategies to enhance customer engagement.
• Design and maintain accurate records of customer interactions using CRM software.
• Collaborate with cross-functional teams to identify and address customer needs.
• Analyze customer data to provide insights for business growth.
• Build and maintain strong relationships with customers through excellent communication skills.
• Identify and pursue new business opportunities to drive revenue growth.