CRM- Engineer

Jupiter Aluminium Industries; New Delhi; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Jupiter Aluminium Industries in Delhi seeks a customer relationship focused professional to develop and implement CRM strategies, maintain customer interaction records, and collaborate cross-functionally to address needs. You will analyze data to drive growth and build strong relationships through communication excellence.

The role emphasizes identifying new business opportunities to boost revenue and requires proactive engagement with customers and internal teams to ensure satisfaction and

Qualifications

• Develop and implement CRM strategies to enhance customer engagement.
• Design and maintain accurate records of customer interactions using CRM software.
• Collaborate with cross-functional teams to identify and address customer needs.
• Analyze customer data to provide insights for business growth.
• Build and maintain strong relationships with customers through excellent communication skills.
• Identify and pursue new business opportunities to drive revenue growth.

Responsibilities

• Develop and implement CRM strategies to enhance customer engagement.
• Maintain accurate records of customer interactions using CRM software.
• Collaborate with cross-functional teams to identify and address customer needs.
• Analyze customer data to provide insights for business growth.
• Build and maintain strong relationships with customers through excellent communication skills.
• Identify and pursue new business opportunities to drive revenue growth.

Skills

CRM strategy

Customer engagement

Cross-functional collaboration

Data analysis

Communication skills

Tools

CRM software

Job description

• Develop and implement effective customer relationship management strategies to enhance customer engagement.
• Design and maintain accurate records of customer interactions using CRM software.
• Collaborate with cross-functional teams to identify and address customer needs.
• Analyze customer data to provide insights for business growth.
• Build and maintain strong relationships with customers through excellent communication skills.
• Identify and pursue new business opportunities to drive revenue growth.