CRM Business Analyst I

The Toro Company; Pune District; On-site; INR 520,000 - 750,000; Full time

Job summary

The Toro Company is seeking an Analyst I, Business Systems for its Toro Technology Center India in Baner, Pune. This hybrid role involves collaborating with IS and business teams to translate business needs into system requirements and to support solution development and testing.

Ideal candidates will have a BS or equivalent, experience with the Microsoft Office suite, and knowledge of requirements definition.

Qualifications

• BS or equivalent experience required.
• Experience with Microsoft Office tools.
• Knowledge of requirements definition processes and modeling methods.
• Ability to convey information to senior level employees and business clients.
• Demonstrates strong interpersonal skills with IS and business personnel.

Responsibilities

• Work is assigned with general and detailed instructions for new projects.
• Participates in solution development and support.
• Contributes to detailed project plans and assists in managing tasks.
• Collaborates with business sectors and IT teams to develop system requirements.
• Assists in testing solutions.

Skills

Communication skills

Interpersonal skills

Requirements gathering

Problem solving

Education

BS or equivalent

Tools

Microsoft Office

Salesforce

Job description

Job Title: Analyst I, Business Systems

Company: Toro Technology Center India

Who Are We?

The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens to Golf Clubs and sports grounds we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100+ years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place to build a career.

What Will You Do?

• Work is assigned, and general instructions are given for routine work; more detailed instruction is provided for new projects.
• Participates in various aspects of solution development and support.
• Contributes in the creation of detailed project plans and assists in the management and control of assigned projects and tasks.
• Effectively communicate and work with other team members (from business sectors and other IT teams) to develop system requirements.
• Applies knowledge of company policies and standard practices to resolve problems.
• Escalates non-standard problems or issues.
• Assists in testing solutions.

What Do You Need?

• BS or equivalent experience.
• Experience with the Microsoft suite of tools.
• Knowledge of the system requirement definition process and modeling methods and tools.
• Ability to gather and convey information to senior level employees and business clients.
• Demonstrates strong interpersonal skills (written & verbal) with both IS and business personnel.
• Salesforce Admin Certification preferred.
• Understanding of the platform, data loader & data management, process builder, flows, approval processes

Other Job-Related Components

• Applicable applications experience as defined by the hiring manager.
• Ability to travel as defined by the hiring manager.

What Can We Give You?

• Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.
• Location - Conveniently located in Baner, Pune. We are centrally located for most commuters!
• Food - Take advantage of our café, which serves both breakfast and lunch. You can grab a snack and coffee at any time during your day.
• Wellness - The Toro Company offers complimentary use of our onsite fitness facility to employees. In addition to physical well-being, TTC offers a variety of mental health and financial health resources to all employees.
• Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community.
• Flexible Work Arrangements - This team is currently implementing a hybrid work schedule. The opportunity to collaborate in the office and work from home part-time has promoted team building and flexibility.
• Competitive Salary - The pay range takes into account skills, experience, education, and location. Cash compensation is one piece of our competitive total rewards package. Eligibility and award amounts are determined by company policy and performance metrics.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We are committed to creating an inclusive environment for all employees.

With roots dating back to 1914, The Toro Company was built on a tradition of quality and caring relationships. Today, the company is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, snow and ice management, underground utility construction, rental and specialty construction, and irrigation and outdoor lighting solutions. Through a strong network of professional distributors, dealers, rental stores and retailers in more than 125 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, underground construction professionals, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners - in addition to many leading sports venues and historic sites around the world.