Crewing Officer

Shipworkz; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Shipworkz seeks an experienced Crewing Manager in Mumbai to oversee seafarer well-being, ensure vessels are staffed with qualified crews, and ensure compliance with Flag, Client, and Shipworkz regulations. You will work with operations and technical teams to ensure crew can operate vessels effectively and safely.

You will manage interviews, mobilization, documentation, contracts, travel logistics, and timely relief, while maintaining MariApps records, payroll, and performance appraisals.

Qualifications

• General well-being and satisfaction of seafarers
• Crew suitability with qualified and competent crew
• Compliance with Flag, Client and Shipworkz rules and project requirements
• Coordinate with operations & technical teams for capable crew
• Efficient crew changes to minimize downtime
• Interview Ratings and mobilization approvals
• Review documents and CV packages for accuracy
• Issue contracts with accuracy and upload to MariApps
• Manage flight tickets, hotels, visas, and trainings
• Ensure timely relief as per contracts and informer vessel teams
• Record sign-on/off in MariApps promptly
• Maintain up-to-date seafarer documents and certificates
• Review Competency Matrix and act quickly
• Communicate with seafarers on leave about deployments
• Hand over / take over reports for senior officers
• Timely performance appraisals uploaded to MariApps
• Develop and maintain high-quality seafarer pool
• Manage crew payroll and wage scales within limits
• Monitor crewing budget and report variances
• Contribute to continuous crewing process improvements
• Ensure ISM and ISO compliance and pass audits
• Collaborate with finance to check invoices and disbursements

Responsibilities

• Responsible for the general well-being and satisfaction of seafarers
• Ensure vessels allocated are suitably manned with qualified crew
• Comply with Flag, Client and Shipworkz rules and project requirements
• Work with operations & technical teams to ensure capable crew
• Minimize downtime by efficient crew management
• Interview Ratings and obtain Crewing Managers approval for mobilization
• Review documents and CV packages for accuracy and completeness
• Issue contracts with 100% accuracy and upload to MariApps
• Oversee flight bookings, hotels, visas, and trainings
• Relieve seafarers on time as per contracts and inform stakeholders
• Record sign-on/off in MariApps and respond to vessel emails within 24h
• Ensure documents are valid and up to date on board
• Maintain Weekly Competency Matrix and act asap
• Communicate with seafarers on leave about deployment dates
• Handle handover reports for senior officers
• Ensure timely performance appraisals uploaded into MariApps
• Develop and maintain high-quality seafarer pool through selection
• Manage crew payroll and keep wage scales within limits
• Monitor crewing budget and report variances
• Contribute to continuous crewing improvements
• Ensure ISM and ISO compliance and pass audits
• Coordinate with finance to verify invoices and disbursements

Job description

Key Responsibility Areas (KRAs) :

• Responsible for the general well-being and satisfaction of seafarers


• related to the vessels allocated.


• To ensure that the vessels allocated are suitable manned with qualified and competent crew all the time, in compliance with Flag, Client and Shipworkz rules, regulations, and project specific requirements.


• To work closely with operations & technical teams to ensure that selected seafarers are capable of operating and maintaining the vessel effectively


• and efficiently to ensure asset integrity and to minimize downtime.


• To interview Ratings and obtain Crewing Managers approval for


• mobilization. To interview and screen junior Officers and submit accepted candidates to TSI/OSI for final round of interview.


• To review Document and CV Packages compiled by Documentation team and ensure 100% accuracy and completeness.


• To issue contracts with 100% accuracy and completeness and to upload them into MariApps immediately.


• To oversee and manage flight ticket bookings, hotel bookings, Letters of invitation, client-required trainings, visas, etc., as required, with maximum efficiency and minimum cost.


• To ensure all seafarers are relieved on time as per their contracts and the Crew Planner. To keep the Vessel, the Client, the Vessel Team and the relevant Agent informed of crew changes.


• To ensure that all seafarers sign on/off are immediately recorded in


• MariApps. To ensure timely response to e-mails from the Vessel in regard to relief and welfare requests (within 24 hours).


• To ensure that all seafarer documents (certificates, visas, etc.) are valid and up to date whilst they are on board. To ensure that the weekly


• Competency Matrix is received, reviewed and acted on asap.


• To keep in touch with seafarers on leave and ensure they are updated


• well in advance about their next deployment.


• To follow up on handing over and taking over reports for senior officers.


• To follow up and ensure that all Performance Appraisals are carried out in a timely manner and uploaded into MariApps.


• To develop and maintain a high-quality seafarer pool through careful


• selection, development and performance screening.


• To manage crew payroll and ensure crew wage scales are within agreed Shipworkz limits. To ensure that crewing budget (for allocated vessels) is strictly met. To monitor variances and report the same promptly for internal action.


• To contribute towards continuous improvement of crewing process.


• To ensure compliance with ISM and ISO processes of Shipworkz. To


• ensure that internal and external audits are passed without deviations or non-compliances.


• To work closely with finance department to check agency invoices,


• disbursements, incorrect billings, etc., and report any deviations.

Key Performance Indicators :

• 1. Crew planning Zero unplanned delays in replacements


• 2. Crew planning and rotation 80+% back-to-back crew


• 3. Crew quality 95+% satisfaction of Ratings


• 4. Crewing budget performance 100% within agreed budgets


• 5. MariApps compliance 100%


• 6. Crewing deficiencies during audit Zero or minor NCs


• 7. Compliance to ISM 100%