Credit Processing Associate -Machinery Loans

Ratnaafin Capital; Chennai, Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Ratnaafin Capital in Chennai, Tamil Nadu invites a Credit Processing Officer to join our loan operations. You will meet with clients, gather documents, assess creditworthiness, analyze risk, and communicate decisions.

You will set up payment plans, maintain records in loan management software, manage renewals, and ensure adherence to company policies and state regulations.

Qualifications

• Bachelor's degree is required.
• At least 2 years of experience as a credit processing officer.
• Knowledge of loan application procedures and state lending regulations.
• Strong communication and customer service experience.
• Ability to handle sensitive financial information with ethics.

Responsibilities

• Meet with clients interested in loans and provide information to start the application.
• Collect financial documents and assess creditworthiness.
• Calculate and analyze risk based on credit score and history.
• Approve or deny loan requests and communicate decisions.
• Set up payment plans detailing installments and costs.
• Maintain loan applications using loan management software.
• Manage loan renewals with follow-up meetings.
• Monitor progress and inform clients of hindrances.
• Ensure applications comply with policies and regulations.

Skills

Communication

Customer service

Ethics

Data privacy

Education

Bachelor's degree

Tools

Loan management software

Job description

Role & responsibilities

• Meeting with clients interested in taking out a loan and providing them with the necessary information to start the loan application process.
• Collecting the needed financial documentation and assessing the clients' creditworthiness.
• Calculating and analyzing the risk ratios of clients based on their credit score and financial history.
• Approving or denying loan requests and communicating your decision to both clients and management.
• Setting up payment plans for clients explaining monthly instalment amounts, interest rates, and other costs.
• Maintaining records of loan applications by using loan management software.
• Managing loan renewals by organizing followup meetings with clients.
• Monitoring the progress of the loan application process and relaying any hindrances to clients.
• Ensuring that loan applications are in line with the company's financial policies, as well as state laws and regulations.

Preferred candidate profile:

• Bachelor's degree required.
• A minimum of 2 years' experience as a credit processing officer.
• Knowledge of loan application procedures and best lending practices according to state laws and regulations.
• Strong communication skills and proven customer service experience.
• Strong ethical behavior and the ability to work with sensitive financial information.