Credit Control Executive

Lavazza; Hyderabad; On-site; INR 450,000 - 750,000; Full time

Job summary

Lavazza is seeking a dedicated professional in Hyderabad to manage invoice submission, customer reconciliation, and collection of outstanding receivables. The role requires proactive follow-up with customers via various channels and coordination with Finance, Sales, and Operations to resolve billing issues.

Ideal candidates have a commerce/finance educational background and strong MS Excel skills, with experience in collections and reconciliations.

Qualifications

• Graduation in Commerce/Finance/BA or related field.
• Strong communication and follow-up skills required.
• Proficient in reconciliation and MS Excel.

Responsibilities

• Submit and upload rental, milk, and other invoices through portals or hard copy.
• Follow up with customers for payments via visits, calls, emails, and chats.
• Prepare and maintain daily/weekly collection reports.
• Reconcile customer ledgers with payments received and identify discrepancies.
• Follow up on missing invoices and resolve reconciliation issues.
• Share and obtain confirmation of customer Statements of Account.
• Coordinate with Finance, Sales, and Operations to resolve billing and payment issues.

Skills

MS Excel

Communication

Follow-up

Reconciliation

Education

Graduate in Commerce, Finance, Business Administration, or related field

Job description

Job Purpose:
Responsible for timely invoice submission, customer reconciliation, payment follow-up, and collection of outstanding receivables.

Key Responsibilities

• Submit and upload rental, milk, and other invoices through customer portals and by hard copy, as applicable.


• Follow up with customers for payments through visits, calls, emails, and chats.


• Prepare and maintain daily/weekly collection reports.


• Reconcile customer ledgers with payments received and identify discrepancies.


• Follow up on missing/unaccounted invoices and resolve reconciliation issues.


• Share and obtain confirmation of customer Statements of Account (SOA).


• Coordinate with Finance, Sales, and Operations teams to resolve billing and payment-related issues.


• Maintain accurate records of outstanding, collections, payment commitments, and disputes.

Qualifications & Experience

• Graduate in Commerce, Finance, Business Administration, or related field.


• 14 years of experience in collections/accounts receivable.


• Good communication, follow-up, reconciliation, and MS Excel skills.