Credit Control cum Recovery

Chetana Education; Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Chetana Education is seeking a Credit Control Executive to manage customer outstanding payments, coordinate with Sales, Accounts and Branch teams, and ensure timely recovery to maintain healthy cash flow. You will monitor distributors, dealers, schools, and institutions, follow up through calls and emails, prepare customer-wise ageing reports, and escalate overdue accounts when needed.

The role requires a commerce or finance graduate, with experience in credit control, AR, collections or

Qualifications

• Graduate in Commerce, Finance, Accounting, or a related field.
• Additional qualifications in Finance or Accounting will be an advantage.
• Experience in Credit Control, Accounts Receivable, Collections, or Recovery.

Responsibilities

• Monitor and manage outstanding payments from distributors, dealers, schools, institutions, and other customers.
• Conduct regular follow-ups through calls, emails, and other communication channels for timely payment collection.
• Prepare and maintain customer-wise outstanding and ageing reports.
• Coordinate with the Sales team and Branch offices regarding pending payments and collection commitments.
• Maintain accurate records of invoices, receipts, credit notes, and payment follow-ups.
• Review customer credit limits and escalate cases of overdue or high-risk accounts to the reporting manager.
• Assist in preparing monthly MIS and collection reports.
• Support the Finance and Accounts team during audits and reconciliation processes.
• Ensure timely escalation of long-pending outstanding amounts.
• Coordinate with internal stakeholders to resolve billing, dispatch, return, or credit-related issues affecting collections.
• Maintain professional relationships with customers while ensuring effective and timely recovery.

Skills

Credit control

Accounts receivable

Collections

Recovery

Education

Bachelors in Commerce/Finance/Accounting

Job description

Please find below JD for Credit Control Executive :

Immediate Joiner :

Department

Recovery

Industry

Publishing / Education

Position Summary

We are looking for a responsible and detail-oriented Credit Control Executive to manage customer outstanding payments, follow up on receivables, maintain credit records, and support effective collection processes. The candidate will coordinate closely with the Sales, Accounts, and Branch teams to ensure timely recovery of payments and healthy cash flow.

Key Responsibilities

• Monitor and manage outstanding payments from distributors, dealers, schools, institutions, and other customers.
• Conduct regular follow-ups through calls, emails, and other communication channels for timely payment collection.
• Prepare and maintain customer-wise outstanding and ageing reports.
• Coordinate with the Sales team and Branch offices regarding pending payments and collection commitments.
• Maintain accurate records of invoices, receipts, credit notes, and payment follow-ups.
• Review customer credit limits and escalate cases of overdue or high-risk accounts to the reporting manager.
• Assist in preparing monthly MIS and collection reports.
• Support the Finance and Accounts team during audits and reconciliation processes.
• Ensure timely escalation of long-pending outstanding amounts.
• Coordinate with internal stakeholders to resolve billing, dispatch, return, or credit-related issues affecting collections.
• Maintain professional relationships with customers while ensuring effective and timely recovery.

Qualification

• Graduate in Commerce, Finance, Accounting, or a related field.
• Additional qualifications in Finance or Accounting will be an advantage.

Experience

• Experience in Credit Control, Accounts Receivable, Collections, or Recovery.