Counsellor

Indira Ivf Hospital; Hubli; On-site; INR 180,000 - 240,000; Full time

Job summary

Indira Ivf Hospital in Hubli seeks a dedicated Counsellor to support couples undergoing ART and fertility treatments. You will guide patients through decisions, explain procedures, and coordinate care with treating doctors and staff to ensure a smooth patient journey.

The role emphasizes compassionate counselling, emotional support, and accurate record-keeping to help patients navigate complex treatment pathways.

Qualifications

• Experience in patient counselling
• Ability to explain medical procedures clearly
• Strong communication with patients and families

Responsibilities

• Counsel couples to ease fears and set realistic expectations for ART.
• Discuss patient history with treating consultant for care plan.
• Counsel IVF/IUI patients at stimulation, OPU, ET, and Beta HCG stages.
• Prepare patients by addressing stress, anxiety, and emotional trauma.
• Transcribe consultant orders into medical records.
• Clarify doubts about treatment, procedures, and results.
• Help patients overcome infertility mindsets.
• Liaise between patients, doctors, and admin staff.
• Work as patient care coordinator for the centre.
• Explain procedures and pre-procedure instructions.
• Educate couples about visit flow.
• Explain medicines per Sr. Consultant prescriptions.
• Resolve queries and brief about fertility solutions.
• Coordinate with staff to ensure seamless operations.
• Maintain counselling data/reports.
• Ensure compliance with healthcare regulations and safety.
• Maintain patient focus and answer enquiries using guidelines.
• Camp Counselling.
• On call/Video counselling.

Skills

Counselling skills

Patient care

Communication

Job description

Role & responsibilities

• To Counsel Couples to ease fears and anxieties and not to have unreasonable expectations from the ART (or have realistic expectations) and help in decision making after discussing all options.
• Discussing patients history and findings with treating consultant for formulation of a care plan.
• Counselling all IVF and IUI advised patients - At the time of stimulation, before and after OPU, ET and during BETA HCG, (If negative or positive)
• Prepare the patient for treatment by identifying & counselling them for the stress, anxiety, fear, or any other emotional trauma they are going through
• Transcribing any medication or other orders given by the treating consultant into the medical record.
• Clarifying any doubts, the patient/ family may have about treatment/ procedure/ processes at the hospital/ investigation results.
• Enable the patients to overcome mindsets towards infertility issues and treatments
• Liaison between patients and treating doctor or administrative staff for any patient queries.
• To work as patient care coordinator for centre.
• Explaining all procedures to patient as well as all pre-procedure advices to be observed by the patients before procedure.
• Educating couple about flow of patient on various visit
• Explaining Medicine to Couple/Patient as per the prescription advised by the Sr. Consultant
• Resolve patients queries & brief them about various fertility solutions available.
• Liaise with patients and other staff to ensure seamless centre operations.
• To maintain the counselling data/reports
• Ensure compliance with healthcare regulations and safety standards, while maintaining the highest standards in patient care.
• Maintaining patient focus on all times and answering to patient enquiries by using the standard guidelines.
• Camp Counselling
• On call counselling/ Video counselling