Corporate QA Head

TajSATS; Delhi; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

TajSATS seeks an experienced Corporate QA Head to lead health, safety, environmental quality and food safety across all units in India. The role drives a culture of safety, sustainability and excellence in airline catering operations.

The incumbent will oversee audits, risk assessments, training, and policy development, reporting to the CEO and VP-Operations. Extensive travel across Pan India is required.

Qualifications

• Masters degree in microbiology, Food Science, or Environmental Health.
• 20–25 years in Quality Assurance/HSE with leadership experience.
• Strong knowledge of aviation catering standards and regulatory compliance.
• Certifications: HACCP, ISO 22000, FSSAI compliance, HALAL certification.
• Leadership, audit management, and change management skills.

Responsibilities

• Compliance & Regulatory Oversight: Ensure adherence to local, national, and international HSE regulations, including FSSAI, HACCP, ISO standards, and HALAL compliance. Develop and maintain HSE policies and SOPs. Lead internal and external audits.
• Management: Identify hazards and conduct risk assessments for catering operations. Implement risk mitigation strategies and emergency response plans. Investigate incidents and ensure corrective actions.
• Quality Assurance: Maintain high standards of hygiene and food safety across all units. Monitor CCP and OPRP records as per HACCP and ISO standards. Drive continuous improvement initiatives.
• Training & Development: Design and deliver HSE and food safety training programs and conduct workshops
• Leadership & Collaboration: Provide strategic directions to QA and HSE teams. Collaborate with cross-functional teams and represent the organization in airline review meetings and regulatory forums.

Skills

Leadership

Audit management

Vendor quality control

Change management

Communication

Stakeholder management

Food safety regulations

ISO HACCP expertise

Education

Masters in Microbiology

Masters in Food Science

Masters in Environmental Health

Job description

Title

Corporate QA Head

Reporting Matrix

Reporting to CEO and Vice President-Operations

Reportees

All Regional/Unit QA Managers across Pan India

Work Location

Delhi

Function

Quality Assurance

Job Purpose

The Health, Safety, and Environmental Quality Assurance (HSE QA) Head ensures compliance with all health, safety, environmental, and food safety regulations across corporate and operational units. This leadership role drives a culture of safety, sustainability, and quality excellence in institutional and airline catering operations.

Job Description

• A. Compliance & Regulatory Oversight: Ensure adherence to local, national, and international HSE regulations, including FSSAI, HACCP, ISO standards, and HALAL compliance. Develop and maintain HSE policies and SOPs. Lead internal and external audits.
• B. Management: Identify hazards and conduct risk assessments for catering operations. Implement risk mitigation strategies and emergency response plans. Investigate incidents and ensure corrective actions.
• C. Quality Assurance: Maintain high standards of hygiene and food safety across all units. Monitor CCP and OPRP records as per HACCP and ISO standards. Drive continuous improvement initiatives.
• D. Training & Development: Design and deliver HSE and food safety training programs and conduct workshops
• E. Leadership & Collaboration: Provide strategic directions to QA and HSE teams. Collaborate with cross-functional teams and represent the organization in airline review meetings and regulatory forums.

Qualifications & Experience

• Education: Masters degree in microbiology, Food Science, or Environmental Health.
• Experience: 20-25 years in Quality Assurance/HSE, with at least 45 years in a leadership role in food production, air catering, or hospitality.
• Strong knowledge of international aviation catering standards and regulatory compliance.
• Certifications: HACCP, ISO 22000, FSSAI compliance, HALAL certification.
• Skills: Strong leadership, audit management, vendor quality control, and ability to manage change in dynamic environments.

Skills & Competencies

• Leadership and team-building skills.
• Expertise in food safety management systems.
• Analytical and problem-solving ability.
• Excellent communication and stakeholder management skills.
• In-depth knowledge of global food safety regulations.
• Expertise in ISO, HACCP, and sustainability frameworks.

KPIs & Performance Metrics

• Compliance audit scores and successful certifications.
• Reduction in incidents and non-conformities.
• Training completion rates and effectiveness.
• Continuous improvement initiatives implemented

Additional Requirement

• Extensive Travel: Frequent travel across all operational units in India to ensure compliance and drive quality initiatives. .