Coordinator, Eviction and Redemption

Altisource; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Altisource Bengaluru is seeking a detail-oriented BPO professional to coordinate eviction and foreclosure processes. You will liaise with eviction attorneys, preservation vendors, and internal teams to move REO files toward closure efficiently.

The role requires strong communication, Excel proficiency, and a willingness to work night shifts; prior international BPO experience is preferred. You will maintain records and ensure timely client updates.

Qualifications

• Minimum 2 years of International BPO (Preferably US).
• Graduate in any discipline.
• Flexible to work in night shifts.

Responsibilities

• Coordinate with eviction/foreclosure attorneys, preservation vendors, and stakeholders on REO eviction and redemption files.
• Review and research REO property files and initiate eviction on occupied properties; send referrals to attorneys.
• Follow up with attorneys by phone and email to close eviction actions within SLA.
• Update the system daily to reflect eviction file status; act as liaison across departments.
• Review eviction invoices submitted by the eviction attorney and escalate as needed.
• Provide updates to the client promptly and ensure smooth closure of files.

Education

Graduate

Tools

Excel

Job description

Job Description

Job Overview

This position requires you to efficiently coordinate with Eviction/Foreclosure Attorneys, Preservation vendors, and stakeholders on REO Eviction and Redemption files. The result is to liquidate the files within the approved timelines to have it moved for marketing.

Roles Responsibilities:

The job responsibilities entail:

• Review and research REO property files and initiate eviction on occupied properties and send eviction referrals to attorneys
• Review Property preservation inspection report to ascertain proper workflow
• Facilitate closure of eviction actions through periodic follow up with the attorneys by phone and email on every file
• Ensuring every task is reviewed and completed with SLA.
• Gather information from internal teams and provide the same to attorneys

Update the system of record daily to reflect the status of each eviction file

Act as a liaison with different departments and the business units to ensure smooth closure of files

• Provide necessary updates to the Client (whenever required) without any delay
• Review Eviction invoices submitted by the Eviction Attorney
• Ability to discern matters that require Supervisor s attention
• Be a team player and act in accordance with the organization s code of conduct always

Skillset Requirement:

Strong written and verbal communication skills
Proficient in Excel
Proactive attitude, detail oriented and a team player Qualifications

Eligibility

Minimum 2 years of International BPO (Preferably US)
Should be a Graduate in any discipline
Flexible to work in night shifts