Tenancy Compliance Manager

Adani Realty; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Adani Realty, part of the Dharavi redevelopment initiative, seeks a Rehabilitation Manager to oversee tenant engagement and coordination with stakeholders across legal, architecture and finance domains.

You will drive information sessions, address concerns, ensure compliance with DCPR guidelines, and lead a team to deliver transparent, accountable tenant relations during the project.

Qualifications

• Any Graduate or Post Graduate degree, Preferably in Real Estate, Business Managment & Administration, Legal.

Responsibilities

• Drive tenant engagement through information sessions, regular check-ins, and addressing tenant concerns related to redevelopment.
• Liaise with local committees, politicians, and regulatory bodies to facilitate project execution and address concerns.
• Ensure all tenant affairs activities comply with redevelopment policies, legal frameworks, and DCPR guidelines.
• Handle and resolve tenant grievances, escalations to Lead - Tenant Affairs as needed, and monitor timelines.
• Organise periodic community meetings to collect feedback and maintain transparency.

Skills

Tenant engagement

Stakeholder coordination

Team management

Regulatory compliance

Education

Real Estate / Property Management degree

Job description

JOB DESCRIPTION

About Business

Adani Group

Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large-scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG-rated businesses, it is the only Infrastructure Investment Grade issuer in India.

NMDPL

Navbharat Mega Developers Pvt. Ltd. (NMDPL) is a Special Purpose Vehicle (SPV) formed through a joint venture between the Government of Maharashtra and the Adani Group. It leads the Dharavi Redevelopment Project, aiming to transform one of Asia’s largest informal settlements into a modern urban hub with sustainable housing, infrastructure, and economic opportunities.

Job Purpose

The role is responsible for executing and overseeing tenant engagement initiatives, ensuring smooth interactions between tenants and stakeholders during redevelopment projects. This role involves supporting the role in securing tenant buy-in, managing grievances, and ensuring compliance with legal and regulatory frameworks.

Responsibilities

Rehabilitation Manager

Tenant Engagement And Communication

• Drive tenant engagement efforts by conducting information sessions, regular check-ins, and addressing tenant concerns related to redevelopment.
• Implement communication strategies to ensure tenants understand their rights, timelines, and relocation processes.
• Assist in developing engagement materials and coordinating outreach programs to enhance tenant participation in the redevelopment process.

Stakeholder Coordination

• Liaise with local committees, politicians, and regulatory bodies to facilitate smooth project execution and mitigate opposition.
• Work closely with internal departments such as legal, architecture, and finance to align tenant affairs with broader redevelopment objectives.
• Address tenant concerns proactively, ensuring a positive rapport between tenants and the redevelopment team.

Project Oversight And Compliance

• Ensure all tenant affairs activities comply with relevant redevelopment policies, legal frameworks, and DCPR guidelines.
• Conduct regular audits and assessments of tenant-related processes to identify compliance gaps and address them efficiently.
• Implement Standard Operating Procedures (SOPs) for tenant interactions, ensuring uniformity and adherence across projects.

Tenant Complaint Resolution

• Handle and resolve tenant grievances, escalating complex issues to the Lead - Tenant Affairs as needed.
• Monitor complaint resolution timelines, ensuring timely action to maintain tenant confidence in the redevelopment process.
• Organise periodic community meetings to collect feedback and address concerns, fostering transparency and trust.

Team And Performance Management

• Set performance targets for the tenant affairs team, ensuring alignment with redevelopment goals.
• Monitor team performance in closing issues efficiently and implement corrective actions as needed.
• Mentor and support the team in handling complex tenant-related challenges, fostering skill development and problem‑solving abilities.

Evacuation And Rehabilitation Planning

• Develop and implement evacuation strategies to facilitate smooth tenant relocation.
• Oversee rehabilitation efforts for displaced tenants, ensuring adequate support systems are in place for their reintegration.

Key Stakeholders - Internal

• Legal
• Architecture
• Project
• Engineering

Key Stakeholders - External

• Tenants and Tenant Committees
• Local Politicians
• Local Government and Regulatory Authorities

Qualifications

Educational Qualification

Any Graduate or Post Graduate degree, Preferably in Real Estate, Business Managment & Administration, Legal.

Work Experience (Range Of Years)

7-10 years

Preferred Industry

Experience in tenant management, property coordination, legal, government, or customer‑facing roles, with a focus on on‑ground execution and customer service.