Contract - AV Engineer

Vivantify; Bengaluru; On-site; INR 558,000 - 837,000; Part time

Benefits offered by this job

Competitive salary

Growth opportunities

Inclusive environment

Challenging projects

Job summary

Vivantify is seeking an AV Engineer to support day-to-day Audio-Visual and Video Conferencing operations across global environments. You will monitor endpoints, troubleshoot issues, support meetings and events, manage AV device inventory, and ensure CMDB compliance. Strong hands-on knowledge of Cisco Webex is required.

The role involves health checks, remote and on-site support, room pre-testing for high-profile meetings, and coordination with stakeholders. 1–3 years of experience preferred.

Qualifications

• 1–3 years of AV/VC experience in enterprise settings.
• Hands-on Cisco Webex proficiency required.
• Experience with room pre-testing and events.
• Asset/inventory management and CMDB awareness.

Responsibilities

• Perform daily health checks of AV/VC endpoints and maintain checklists.
• Troubleshoot AV/VC issues remotely and provide on-site support when required.
• Conduct pre-testing of conference rooms for high-profile meetings.
• Install and reinstall display panels, AV devices, and Cisco IP Phones.
• Provide AV support for auditoriums, town halls, events, and virtual events.
• Handle AV-related tickets, raise incidents, and follow up with stakeholders.
• Maintain global AV inventory and ensure CMDB compliance for devices.

Skills

Cisco Webex

AV/VC endpoints

Meeting room support

Ticket handling

Asset inventory

CMDB compliance

Network troubleshooting basics

Job description

Location:Pan India
Experience: 1–3 Years
Employment Type: Contractor
Openings: 1

About the Role

We are seeking an AV Engineer to support day-to-day Audio-Visual (AV) and Video Conferencing (VC) operations across global environments. The role involves monitoring AV/VC endpoints, troubleshooting user issues, supporting meetings and events, managing AV device inventory, and maintaining asset compliance. Strong hands-on knowledge of Cisco Webex is required.

Job Description

The AV Engineer will perform daily health checks of AV/VC endpoints, maintain checklists, and respond to support requests received through telephone and email. The engineer will troubleshoot issues remotely or provide on-site assistance when required.

The role also includes pre-testing meeting rooms for high-profile meetings, supporting auditorium and event activities, installing and reinstalling AV equipment, handling tickets and incidents, and coordinating with relevant stakeholders. The engineer will maintain global AV asset inventories, ensure CMDB compliance, create or remove Webex profiles, and perform basic network troubleshooting.

Key Responsibilities

• Perform daily health checks of AV/VC endpoints and maintain operational checklists.
• Troubleshoot AV/VC issues remotely and provide on-site support when required.
• Conduct pre-testing of conference rooms for high-profile meetings.
• Install and reinstall display panels, AV devices, and Cisco IP Phones.
• Provide AV support for auditoriums, town halls, events, and virtual events.
• Handle AV-related tickets, raise incidents, and follow up with stakeholders.
• Provide AV/VC device support during planned weekend activities when required.
• Maintain global AV inventory and ensure CMDB compliance for collaboration devices.

Required Skills

• Cisco Webex
• AV/VC endpoint support and troubleshooting
• AV device installation and reinstallation
• Meeting room and event support
• Ticket and incident handling
• AV asset and inventory management
• CMDB asset compliance
• Basic network troubleshooting

Preferred / Good to Have

• EUC Desktop Engineering
• Service Level Management
• Service Desk

Mandatory Skills

• Cisco Webex

Candidate Profile

The ideal candidate should have 1–3 years of experience supporting AV/VC environments, with practical knowledge of endpoint troubleshooting, meeting room support, AV equipment, and ticket handling. The candidate should be comfortable providing both remote and on-site support and working during planned events or weekend activities when required.

Benefits Package

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A collaborative and inclusive work environment
• The opportunity to work on exciting and challenging projects with leading clients