Audio Visual Engineer-3+ years-Mumbai

Crescendo Global Leadership Hiring India; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Crescendo Global Leadership Hiring India in Mumbai is seeking an experienced Audio/Video Engineer to install, configure, maintain, and troubleshoot AV and VC systems across multiple locations.

You will support VIP meetings, manage AV equipment, and perform firmware upgrades for Cisco, Panasonic, Polycom, Extron, and Crestron devices while coordinating with conferencing platforms such as Webex, MS Teams, Google Meet, and Zoom. This role offers global exposure and enterprise tech support.

Qualifications

• 36 years of experience in Audio Visual (AV) and Video Conferencing (VC) support.
• Hands-on experience in AV/VC installation, termination, configuration, and troubleshooting.
• Knowledge of Extron, Crestron, DMX, Digital Signage, Polycom, Cisco, and Panasonic devices.
• Understanding of communication protocols such as H.323, SIP, and RTP, along with AV/VC firmware upgrades.
• Experience with ServiceNow ticketing and conferencing platforms such as Webex, MS Teams, Google Meet, and Zoom.

Responsibilities

• Install, configure, terminate, and maintain AV equipment and Video Conferencing systems across multiple locations.
• Handle AV/VC troubleshooting, firmware upgrades, and technical support for Cisco, Panasonic, Polycom, Extron, and Crestron devices.
• Validate AV Bill of Quantities (BOQ) and manage AV equipment, including amplifiers, control processors, transmitters, receivers, and digital signage.
• Provide end-to-end support for VIP video conferencing calls, internal and external meetings, and virtual events.
• Manage ServiceNow tickets, incidents, and change requests (CRs), ensuring timely resolution within defined SLAs.

Skills

AV/VC support experience

Hands-on AV/VC installation

Webex MS Teams Google Meet Zoom

Tools

Extron

Crestron

Cisco

Polycom

Panasonic

DMX

Digital Signage

Job description

Audio/Video Engineer -3+ years-Mumbai

We are looking for an experienced AV/VC Engineer responsible for installation, configuration, maintenance, and troubleshooting of Audio Visual and Video Conferencing systems. The role involves managing AV equipment, supporting video conferencing across multiple locations, handling VIP calls, and ensuring seamless communication through various conferencing platforms.

Location : Mumbai

Your Future Employer A leading global real estate and property management organization with a strong focus on technology, digital infrastructure, and workplace solutions.

Responsibilities:

• Install, configure, terminate, and maintain AV equipment and Video Conferencing systems across multiple locations.
• Handle AV/VC troubleshooting, firmware upgrades, and technical support for Cisco, Panasonic, Polycom, Extron, and Crestron devices.
• Validate AV Bill of Quantities (BOQ) and manage AV equipment, including amplifiers, control processors, transmitters, receivers, and digital signage.
• Provide end-to-end support for VIP video conferencing calls, internal and external meetings, and virtual events.
• Manage ServiceNow tickets, incidents, and change requests (CRs), ensuring timely resolution within defined SLAs.

Requirements:

• 36 years of experience in Audio Visual (AV) and Video Conferencing (VC) support.
• Hands-on experience in AV/VC installation, termination, configuration, and troubleshooting.
• Knowledge of Extron, Crestron, DMX, Digital Signage, Polycom, Cisco, and Panasonic devices.
• Understanding of communication protocols such as H.323, SIP, and RTP, along with AV/VC firmware upgrades.
• Experience with ServiceNow ticketing and conferencing platforms such as Webex, MS Teams, Google Meet, and Zoom.

What Is in It for You:

• Opportunity to work with global teams and international stakeholders.
• Exposure to advanced AV/VC technologies and enterprise communication systems.
• Opportunity to support VIP meetings and high-visibility global events.
• Hands-on experience with leading AV brands and conferencing platforms.
• Opportunity to enhance technical expertise in AV infrastructure and enterprise technology support.
• Disclaimer: We specialize in Senior to C-Level niche recruitment. We are committed to providing an inclusive hiring experience and do not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

H.323, SIP, RTP, ServiceNow, Incident Management, SLA Management, Amplifiers, Control Processors, Transmitters/Receivers, Webex, MS Teams, Zoom, Google Meet, VIP VC Support.