Content Manager

upGrad International; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

A leading online education platform is seeking an experienced professional to lead content development for international programs. The role requires strong skills in curriculum design and coordination with faculty and industry experts. Candidates should have experience in EdTech or higher education, alongside excellent communication and stakeholder management abilities. This position involves mentoring junior staff and ensuring content quality across diverse learning programs.

Qualifications

• Strong experience in curriculum design, content development, or learning program management in EdTech or higher education.
• Ability to break down complex concepts into simple formats.
• Strong stakeholder management and communication skills.

Responsibilities

• Lead end-to-end content development for international programs.
• Review and refine content for accuracy and relevance.
• Work closely with faculty and SMEs to define objectives.

Skills

Curriculum design

Content development

Stakeholder management

Communication skills

Cross-functional teamwork

Job description

Job Description

• Lead end-to-end content development for online and hybrid international programs across domains and disciplines.
• Translate industry requirements, partner expectations, and learner personas into structured, outcome-oriented curricula.
• Define course learning outcomes, session plans, assignments, and assessments aligned to real-world professional and academic outcomes.
• Support localization and contextualization of content where required for international audiences and partner institutions.

Instructional Design & Quality

• Ensure high standards of instructional design across videos, live sessions, readings, projects, and assessments.
• Review and refine content for conceptual accuracy, academic rigor, industry relevance, and learner clarity.
• Design learner engagement strategies and assessment approaches in collaboration with Program Managers and academic stakeholders.
• Ensure content aligns with the quality expectations of global university and institutional partners.

Faculty & SME Management

• Work closely with academic faculty and industry SMEs to:
  • Define faculty briefs and session objectives.
  • Review content outlines, recordings, and deliverables.
• Build and manage a strong network of faculty, subject matter experts, and industry practitioners across domains relevant to international programs.

Cross-functional Collaboration

• Partner with Program Managers, Delivery, Sales Enablement, Marketing, and Operations teams to:
  • Meet content production timelines.
  • Support learner queries and academic escalations.

Team & Process Ownership

• Contribute to defining scalable content development processes and quality benchmarks for international programs.
• Mentor junior content managers, research associates, and external contributors where applicable.
• Drive consistency in content quality, documentation, and execution across multiple partner-led programs.

Skills Required

• Must-Have:
  • Strong experience in curriculum design, content development, or learning program management in EdTech, higher education, executive education, or L&D.
  • Ability to break down complex concepts into simple, learner-friendly formats.
  • Strong stakeholder management and communication skills.
  • Experience working with cross-functional teams and external academic or industry stakeholders.
  • Ability to manage multiple programs and deadlines in a fast-paced environment.
• Good-to-Have:
  • Prior experience in online/blended learning programs.
  • Exposure to international higher education or global university partnerships.
  • Familiarity with instructional design principles and adult learning frameworks.
  • Comfort working with SMEs, faculty, and senior industry leaders.
  • Experience working on programs catering to diverse learner cohorts across geographies.