Content Delivery Controller, ELT

OUP; Sector 10; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Oxford University Press is seeking a Content Delivery Controller to join the ELT Operations team in Noida. This role focuses on processing, managing, integrating, and delivering digital assets for ELT products across platforms.

The successful candidate will ensure high-quality, timely delivery, work with cross-functional teams, and support asset management, uploads, integration, and QA in a global publishing environment. One-year contract with exposure to digital publishing workflows.

Qualifications

• Proficiency in Microsoft Office (Word, Excel).
• Proficiency in HTML, XML, and Adobe Creative Suite.
• Proficiency in Adobe InDesign.
• Experience processing digital files in publishing/digital/media.
• Strong communication and collaboration with internal/external teams.
• University degree or equivalent relevant professional experience.
• CEFR English level C1 or higher.
• Experience in publishing or publishing services.
• Python programming experience.
• Experience identifying and implementing automation or workflow improvements.

Responsibilities

• Asset Management: receive, process, and deliver assets to teams and suppliers.
• Digital Content Uploading: manage uploads to testing and live environments.
• Content Integration: input assets into templates and adjust content/styles.
• Quality Assurance: support testing to ensure stability and quality.
• Administrative Support: maintain project records and documentation.
• Project Assistance: support managers to deliver projects on time and within budget.

Skills

Python

Communication

Project coordination

Quality-oriented

Multitasking

Team collaboration

Problem-solving

Initiative

Time management

Process improvement

Education

University degree or equivalent

Tools

HTML

XML

Adobe Creative Suite

Adobe InDesign

Microsoft Office

Job description

Department: Publishing and Content Operations

Job Title

• Title: Content Delivery Controller, ELT (English Language Teaching Division) (Contract for 1 year)
• Department:Operations – Content Operations/Production
• Location:Sector - 62, Noida

About the Role

Introduction – the ‘why’

Oxford University Press is looking for a Content Delivery Controller to join the English Language Teaching (ELT) Operations team. This role offers an exciting opportunity to work at the intersection of digital publishing, content operations, and educational technology, supporting the delivery of high-quality digital learning products used by learners and educators around the world.

The role provides exposure to a wide range of digital content formats including text, images, video, audio, animation, and games, while working closely with cross-functional teams and publishing service providers. It is an excellent opportunity for professionals who enjoy combining technical expertise, project coordination, quality assurance, and continuous process improvement in a collaborative global environment.

The successful candidate will contribute directly to the timely delivery of ELT digital products, helping ensure that content reaches users accurately, efficiently, and to the highest quality standards.

Opportunity – the ‘what’

As a Content Delivery Controller, you will be responsible for processing, managing, integrating, and delivering digital assets to internal teams and external suppliers to support the production and release of digital products.

Key responsibilities include:

Asset Management

• Receive, retrieve, process, and deliver text, image, video, audio, animation, and game assets to internal teams and suppliers.
• Ensure assets are delivered in line with production schedules.
• Archive processed assets and associated files appropriately for future retrieval and compliance.

Digital Content Uploading

• Manage the uploading of completed digital content to testing and live production environments.
• Monitor uploads and identify issues or error messages.
• Coordinate with suppliers to ensure content is correctly loaded and available on required platforms.
• Support prompt resolution of delivery and platform issues.

Content Integration

• Input text and digital assets into existing interactive templates.
• Amend content and styles where required.
• Ensure content is accurately integrated into ELT digital products and platforms.

Quality Assurance

• Support checking and testing activities across digital products.
• Help ensure final releases are stable, functional, and meet defined quality standards.
• Work with project teams to resolve identified issues efficiently.

Administrative Support

• Provide administrative support across project activities.
• Maintain organized documentation and project records.
• Support smooth day-to-day project operations.

Project Assistance

• Provide technical and production support throughout the digital product build process.
• Assist Content Delivery Managers and team members in delivering projects on time and within budget.
• Contribute to successful delivery of digital publishing programmes.
• Collaborate with team members to identify opportunities for process enhancement and automation.
• Support initiatives that reduce manual effort on repetitive activities.
• Implement agreed improvements and monitor efficiency gains.
• Contribute ideas that improve workflows, productivity, and operational effectiveness.

Impact of the Role

This role plays a critical part in ensuring digital learning products are delivered accurately, efficiently, and on schedule. Through effective asset management, content integration, quality assurance, and process improvement, the Content Delivery Controller directly supports the successful publication and maintenance of ELT digital products and contributes to the overall effectiveness of the Content Operations function.

About You

• Proficiency in Microsoft Office applications, including Word and Excel.
• Proficiency in HTML, XML, and Adobe Creative Suite.
• Proficiency in Adobe InDesign.
• Experience processing digital files within a publishing, digital, or media environment.
• Excellent interpersonal and communication skills with the ability to work effectively with internal teams and external suppliers.
• High standard of literacy and numeracy.
• University degree or equivalent relevant professional experience.
• Proven English language proficiency at CEFR Level C1 (Advanced) or above.
• Qualification or relevant experience working within a digital or media environment.
• Proven experience working effectively within a team environment to achieve project objectives.
• Strong attention to detail and commitment to quality.
• Ability to manage multiple priorities and work to tight deadlines.
• Proficiency in programming languages such as Python.
• Experience working in a publishing or publishing services environment.
• English language proficiency at CEFR Level C2.
• Experience identifying and implementing automation or workflow improvement opportunities.

Key Skills and Behaviours

• Effective communication
• Problem-solving
• Initiative
• Accountability
• Time management
• Quality orientation
• Resilience
• Continuous learning mindset

Key Stakeholder Relationships

Internal

• Content Delivery Team Manager
• Project Managers
• Editors
• Design Managers
• Media Managers

External

• Publishing service providers

Queries

Please [e-mail] any queries relating to this role.

Dependent on skills and experience

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.