Consultant or Senior Consultant (Engagement Manager) , London

Korn Ferry International; India; On-site; INR 8,822,000 - 13,863,000; Full time

Job summary

Korn Ferry is seeking a Senior Consultant – Engagement Management in London (hybrid) to own end-to-end delivery of medium to large-scale client engagements, coordinating with Client Partners and multidisciplinary delivery teams.

The role focuses on client experience, commercial discipline and structured delivery across geographies, with coaching and development of junior colleagues.

Qualifications

• Strong engagement management capability across multiple workstreams and stakeholders.
• Analytical mindset with ability to structure complex programmes.
• Client-focused approach with ability to build trusted relationships.
• Excellent communication with senior clients and internal stakeholders.
• Experience in consulting or HR/human capital environments.

Responsibilities

• Own day-to-day management of client engagements end-to-end.
• Create integrated delivery plans with milestones, risks, and resources.
• Coordinate multidisciplinary teams across geographies.
• Maintain clear client communication and stakeholder alignment.
• Track budgets, forecasts, billing, and revenue recognition.
• Identify and manage risks and change requests.
• Support junior colleagues through coaching.

Skills

Engagement management

Analytical mindset

Client focus

Communication skills

Resilience

Commercial awareness

Cross-functional collaboration

MS Office & AI tools

Education

Bachelor's degree or equivalent

Tools

MS Office Suite

Copilot & ChatGPT usage

Job description

Consultant or Senior Consultant (Engagement Manager) , London

Requisition ID

28744

Country United Kingdom

Location type Hybrid

State / Province Greater London

City Multiple Locations

About Us

Korn Ferryis a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.

Headquartered in Los Angeles, our over 17,000 colleagues globally serve clients from more than 130 offices across the globe. We offer five core capabilities that span the full talent lifecycle:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Total Rewards

As a Senior Consultant, you won't be restricted to one specialist area. You'll help bring complex, often multi-market engagements to life, connecting clients, consultants and specialist teams to make sure great thinking translates into great delivery.

While many of our current large-scale programmes sit within Assessment & Succession and Leadership & Professional Development, this role is solution-agnostic. The focus is on excellent engagement management, programme delivery and client experience rather than deep specialism in one solution area.

The Role

As a Senior Consultant – Engagement Management, you'll take ownership of the successful end-to-end delivery of medium to large-scale client engagements.

Working closely with Client Partners, Principals and multidisciplinary delivery teams, you'll bring structure and momentum to complex programmes, ensuring projects stay aligned, commercially sound and focused on delivering an excellent client experience.

This is a role at the intersection of client management, programme delivery and commercial discipline. It will suit someone who enjoys bringing order to complexity, connecting people and workstreams, and building trusted relationships in a fast-paced consulting environment.

What You'll Do

• Own the day-to-day management of client engagements from initiation through to close.
• Build and manage integrated delivery plans covering scope, milestones, dependencies, risks and resources.
• Coordinate multidisciplinary Korn Ferry teams across geographies and solution areas.
• Act as a key day-to-day client contact, keeping communication clear and stakeholders aligned.
• Bring together multiple workstreams, priorities and contributors to keep complex programmes moving.
• Track engagement financials, including budgets, forecasts, billing and revenue recognition.
• Proactively identify and manage risks, issues and change requests.
• Work closely with Client Partners to manage scope, expectations and commercial outcomes.

Quality & Client Experience

• Ensure consistent, high-quality delivery of Korn Ferry solutions.
• Build strong client relationships based on trust, credibility and responsiveness.
• Identify opportunities to improve delivery effectiveness and the overall client experience.
• Matrix-manage consultants, project managers and other contributors across engagement teams.
• Create a collaborative and inclusive team environment.
• Support junior colleagues through coaching, guidance and feedback.

What We're Looking For

You’ll be someone who is comfortable operating in complex, client-facing environments and can bring together people, plans and priorities to deliver effectively.

You’ll bring:

• Strong engagement management capability, with the ability to manage multiple workstreams, stakeholders and timelines.
• An analytical mindset and the ability to bring structure to complex programmes and information.
• A genuinely client-focused approach, with the confidence to build trusted relationships.
• Excellent communication skills and credibility with senior clients and internal stakeholders.
• Resilience and adaptability, particularly when priorities shift or programmes evolve.
• Strong commercial awareness and attention to detail.
• The ability to work effectively across multidisciplinary and geographically dispersed teams.
• Confidence using Microsoft Office, including Excel, PowerPoint and Word, alongside AI-enabled tools such as Copilot and ChatGPT.

Experience

We’re particularly interested in people who have worked within consulting, professional services, HR/human capital consulting, or similarly complex client-facing environments.

You’ll ideally have:

• Experience managing or supporting the delivery of complex consulting engagements or programmes.
• A track record of coordinating diverse teams and stakeholders in a matrixed environment.
• Strong project and programme management disciplines.
• Experience working with senior internal and external stakeholders.
• A bachelor's degree or equivalent professional experience.

This isn’t an IT delivery role. We’re looking for someone who understands the dynamics of people, organisational or human capital consulting and can bring the engagement management capability needed to turn complex consulting programmes into a great client experience.

Korn Ferry may useAI as part of its recruitment process, but all hiring decisions are made by humans.

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other characteristic protected by federal, state, or local law.