Consultant Expert- Process Offer -SAM

Societe Generale Global Solution Centre; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Societe Generale Global Solution Centre is looking for a skilled French-speaking Business Analyst with over 6 years of experience. The role involves researching, analyzing business functions, and supporting Agile practices.

You will interact with stakeholders, create user stories, and deliver high-quality analytical solutions. Proficiency in French is mandatory to facilitate clear communication and collaboration.

Qualifications

• 6+ years of experience as a Business Analyst.
• Demonstrated functional knowledge and domain expertise.
• Proven analytical and problem-solving skills.
• Knowledge of SQL and Change & Release Management.
• Fluency in French mandatory.

Responsibilities

• Research and analyze business functions and system requirements.
• Interact with customers to analyze needs and propose solutions.
• Support Agile practices and facilitate Agile ceremonies.
• Create user stories and prototypes as needed.
• Deliver high-quality analytical solutions for stakeholders.

Skills

French Speaker

Project Management

Stakeholder Management

Analytical Skills

Communication & Presentation Skills

Agile Practices

Job description

Job ID

25000L6Z

Reference

26000CGB

Skills

• French Speaker
• Project Management
• Stakeholder Management
• Analytical Skills
• Communication & Presentation Skills
• Agile Practices

Responsibilities

• Research and analyze business functions and system requirements to design process workflows and technical documentation.
• Interact with customers to analyze needs and propose solutions.
• Create user stories with relevant acceptance criteria and provide them to multidisciplinary teams.
• Collaborate with PO and detail features to ensure alignment with business rules.
• Develop business cases in close partnership with product managers.
• Coordinate with all stakeholders (customer, technical team, PO) to eliminate gaps.
• Support Agile practices, facilitating iteration/release planning, backlog refinement, retrospectives, sprint reviews, and daily stand‑ups.
• Create low or high‑fidelity prototypes as needed.
• Provide subject‑matter expertise to Scrum teams and help developers resolve functional queries.
• Validate requirements with key users and ensure development meets specified needs.
• Use Jira for project work and maintain clear documentation.
• Upskill on ITSM products and guide the team and business with latest changes.
• Deliver high‑quality analytical solutions for stakeholders.
• Assist Product Owner in building and prioritizing the product backlog using Agile practices.
• Collaborate with Product Management and architects to align vision and maximize business value.
• Coordinate ART ceremonies and inter‑team synchronization across the train.
• Define roadmap with Product Management and architects, ensuring stakeholder and architecture alignment.
• Oversee development and delivery of the ART, managing risks, alerts, and escalations when needed.
• Fluency in French required for effective communication.

Qualifications

• French‑speaking Business Analyst with 6+ years of experience.
• Demonstrated functional knowledge and domain expertise.
• Proven analytical and problem‑solving skills.
• Knowledge of SQL and Change & Release Management processes.
• Clear and concise communication skills.
• Experience writing specifications and performing validation testing.
• Collaboration with stakeholders and ability to work autonomously.
• Experience promoting Agile practices, preparing and leading Agile ceremonies.
• High level of self‑drive and ability to support team objectives.
• Strong sense of autonomy and ability to make decisions independently.
• Fluency in French mandatory.

Equal Opportunity Employer

We are committed to creating a diverse environment and are proud to be an equal‑opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.