Consultant Expert- Process Offer -SAM

Societe Generale Global Solution Centre; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Societe Generale Global Solution Centre in Bengaluru seeks a French-speaking Business Analyst with 6+ years of experience to research business functions and design processes. You will create user stories with acceptance criteria, collaborate with product owners and stakeholders, and support Agile ceremonies to drive value for complex IT initiatives.

You will interact with clients to understand needs, develop business cases, and ensure solutions align with business rules.

Qualifications

• French-speaking business analyst with 6+ years of experience.
• Proven analytical and problem-solving skills.
• Knowledge of SQL and Change & Release Management processes.
• Clear and concise communication skills.
• Write specifications and perform tests to validate developments.
• Collaborate with stakeholders and promote Agile practices.

Responsibilities

• Research and analyze business functions and system requirements for process workflow design and technical design documentation.
• Interact with customers to analyze needs and propose solutions.
• Create user stories with acceptance criteria.
• Provide user stories to multiple teams and define business-driven acceptance criteria.
• Work with PO to detail features and ensure alignment with business rules.
• Develop business cases with product managers.
• Coordinate with stakeholders to avoid gaps at any level.
• Support Agile practices and facilitate Iteration/Release Planning, Backlog Refinement, Retrospectives, Sprint Reviews, Daily Stand-ups.
• Produce prototypes and provide SME support to the Scrum teams.
• Facilitate clarification of functional queries with key users/customers.
• Ensure development meets requirements and validate with key users.
• Leverage Jira for project work and continuously upskill on ITSM practices.

Skills

French speaking

Business analyst

Project management

Stakeholder management

Analytical skills

Communication & presentation

Agile practices

SQL

Change & release management

Jira

Tools

Jira

Job description

25000L6Z Skill - French Speaker, Project Management, Stakeholder Management, Analytical Skills, Communication & Presentation Skills, Agile Practices

Responsibilities

• Taleo - 25000L6Z
• Skill - French Speaker, Project Management, Stakeholder Management, Analytical Skills, Communication & Presentation Skills, Agile Practices
• Category - Ordinary
• PO:
• Responsible for researching and analyzing business functions and system requirements for process workflow design and technical design documentation.
• Interact with the customer to analyze their need and find solutions.
• Creates user stories with relevant acceptance criteria.
• Provide user stories to multi-disciplinary teams and define the business-driven acceptance criteria
• Work closely with PO and detail the features to stories and BA review with PO and confirm that they are in line with the business rules.
• Develop business cases by working closely with product managers to develop business cases.
• Discuss with all stakeholders (customer, technical team, and PO) to make sure that there is no gap at any level.
• Support Agile practices and encourage the improvement of service
• Facilitate various Agile processes such as Iteration / Release Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up
• Create low or high-fidelity prototypes accordingly.
• Provide subject matter proficiency in specific functional area(s) to the assigned Scrum team
• Facilitate developers to clear functional queries and work with key users/customers to clarify the issue
• Ensure the development is done as per the requirement
• Work with the key users to validate the requirements. Well verse with Jira use for project work.
• Upskill on the ITSM products and the best practices and guide the team and the business with the latest changes in the ITSM.
• Provide high-quality analytical solutions for the key stakeholders
• To increase the business value, collaborate with the product owner to create the product backlog by using Agile practices
• RTE:
• Contribute with the Product Management Team and the architects to carry the vision and share it with the teams so that it solutions bring the maximum value to the business
• Address value chains in transversal mode within a business or several businesses, in order to have optimizations and efficiencies
• Organize the various ceremonies allowing the good advancement of the ART with the different levels of the company required
• Ensure the synchronisation of the teams around the train and ensure that the different dependencies with the technical base are properly treated
• Define with the Product Management Team and the architect(s) the roadmap
• Ensure that stakeholders, experts and architects work together and adopt the model worn by the train
• Coordinate the developments and the delivery of the ART based on the system team and on the stakeholders of the Tribes
• Manage risks, conduct alerts when required, and elevate in case of blocking situations
• Fluency in French to communicate is mandatory

Required

Profile required

• French Speaking Business analyst with 6+ yrs of experience
• Demonstrated functional knowledge and expertise in the domain.
• Proven analytical and problem-solving skills.
• Knowledge of SQL and Change & Release Management processes.
• Clear and concise communication skills.
• Write the specifications
• Make tests to validate developments.
• Collaborate with stakeholders.
• High-level of self-drive.
• Promote Agile practices within the Tribe.
• Prepare and lead Agile ceremonies.
• Support the team in achieving its objectives.
• Support the Product Owner and work with other teams.
• Proven analytical and problem-solving skills.
• High degree of autonomy

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.