Computer Aided Design System Administrator

D'GenMinds Talent Group Pvt. Ltd; Delhi; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

Client of D'GenMinds seeks a Senior CAD Administrator with 5–6 years of SolidWorks and SolidWorks PDM experience to manage CAD environments and user support across design teams.

The role covers installation, licensing, templates, performance, and PDM workflows, with strong emphasis on data integrity and secure access control.

Qualifications

• Bachelor’s degree in mechanical engineering, Industrial Engineering, Engineering IT, or a related discipline.
• 5–6 years of hands-on administration and support of SolidWorks and SolidWorks PDM.

Responsibilities

• Administer SolidWorks CAD environment: installation, configuration, licenses, templates, performance, and user support.
• Administer SolidWorks PDM: vaults, workflows, permissions, data cards, lifecycle/revisions, upgrades and migration.
• Provide L2/L3 support for SolidWorks and PDM issues; troubleshoot across software, hardware, network, and server components.
• Coordinate with ITSM tooling (ServiceNow, Jira) for incidents, changes and knowledge management.

Skills

SolidWorks administration

PDM administration

ITSM processes

Incident troubleshooting

Documentation

User training

Education

Bachelor’s degree in mechanical/industrial/engineering IT

Tools

SolidWorks

SolidWorks PDM

ServiceNow

Jira

Job description

Job Description - CAD Administrator (SolidWorks & PDM)

Role Focus: SolidWorks CAD Administration & Support | SolidWorks PDM Administration

Company: Client of D'GenMinds

Job Summary

We are seeking a Senior CAD Administrator with 5-6 years of relevant experience to administer and support both the SolidWorks CAD application environment and SolidWorks PDM. The role combines hands-on SolidWorks CAD application administration and engineering-user support with SolidWorks PDM administration and support. The administrator will ensure stable CAD

performance, controlled engineering data, consistent standards, reliable integrations, and

responsive support for engineering teams.

Role Scope

Area Primary Focus

SolidWorks CAD Administration & User Support

Installation/configuration, licenses, templates/libraries, performance, crashes, assemblies, references, workstation and user support

SolidWorks PDM Administration & Support

Vaults, workflows, permissions, data cards, lifecycle/revisions, upgrades, migration, performance and PDM user support

Key Responsibilities

A. SolidWorks CAD Administration & Support

• Administer SolidWorks, DraftSight, and eDrawings environments including installation,
• configuration, version rollout, patching, and license management.
• Provide L2/L3 support for SolidWorks issues including application launch failures, crashes, slow performance, graphics/display issues, large assembly performance,
• rebuild errors, missing/broken references, open/save problems, add-in issues, printing/export, and license availability.
• Troubleshoot whether an issue is caused by SolidWorks settings, user profile, CAD model/data, workstation hardware/graphics, network, license server, PDM integration, or server-side services.
• Manage SolidWorks templates, sheet formats, design libraries, Toolbox/standard parts, routing standards, macros, and controlled CAD settings.
• Support CAD workstation optimization and recommend suitable hardware specifications for engineering workloads.
• Support engineers using SolidWorks Routing (Piping, Electrical, or Tubing) where applicable.
• Document recurring CAD issues and fixes, prepare user guides, and train users on correct CAD practices and performance best practices.

B. SolidWorks PDM Administration & Support

• Administer SolidWorks PDM Professional/Standard environments, including vaults, users/groups, permissions, workflows, lifecycle states, transitions, and data cards.
• Manage revision control, metadata, folder structures, document controls, and engineering release processes in PDM.
• Provide L2/L3 support for PDM user issues including login/access, check-in/check-out, transitions, permissions, file visibility, references, metadata/data cards, and vault performance.
• Support PDM server/client upgrades, version compatibility, patching, testing, rollout, and rollback planning.
• Participate in PDM implementation, data cleanup, migration, metadata mapping, reference validation, and controlled cutover activities.
• Monitor PDM performance and coordinate with database, network, infrastructure, and vendor teams when issues cross system boundaries.
• Maintain PDM technical documentation, support procedures, knowledge articles, and change records.

Shared Responsibilities

• Manage incidents, service requests, problems, and changes through ITSM processes and tools.
• Coordinate testing and user acceptance before production CAD/PDM changes.
• Work with engineering, IT, global locations, and external partners to resolve cross-system issues.
• Identify recurring problems and implement permanent improvements to reliability and user productivity.

Required Qualifications

• Education: Bachelor’s degree in mechanical engineering, Industrial Engineering, Engineering IT, or a related discipline.
• Experience: 5-6 years of relevant experience with hands-on administration/support of SolidWorks and SolidWorks PDM. Candidates should demonstrate meaningful experience in both areas, not only design or end-user usage.

Required Technical Skills

• SolidWorks administration and end-user troubleshooting: installation, configuration, licenses, templates/libraries, performance, crashes, large assemblies, references, and workstation issues.
• SolidWorks PDM administration: vaults, workflows, permissions, data cards, lifecycle/revisions and production support.
• Strong practical understanding of SolidWorks design/drafting and how CAD data behaves in a managed PDM environment.
• Experience with upgrades, deployments, implementation and/or data migration.
• Knowledge of CAD workstation hardware, graphics considerations, network dependencies and application performance troubleshooting.
• Structured incident troubleshooting, root-cause analysis, documentation and user communication.

Preferred Skills

• SolidWorks Routing experience.
• ServiceNow, Jira, or other ITSM tool experience.
• Experience supporting manufacturing engineering teams.

Success Measures

• Stable SolidWorks and PDM availability with timely user support.
• Reduced repeat incidents through root-cause fixes and CAD/PDM standardization.
• Consistent templates, libraries, permissions and engineering release processes.
• Controlled upgrades and migrations with minimal engineering disruption.