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Congruent Solutions in India is seeking a candidate with strong US retirement knowledge to support census scrubbing, eligibility calculations, contribution calculations, testing, and 5500 Trust accounting.
You will ensure SLA quality, train team members, and communicate with customers via email and calls, understanding client expectations and delivering in line with business requirements.
Looking for a candidate with strong US retirement knowledge on below process.
Census scrubbing, Eligibility Calculation, Contribution Calculation, Testing, 5500 Trust accounting.
Make sure to meet the client defined SLA Quality are met.
Training the team member.
Communicating with customer through email and calls.
Understand the client expectation and deliver.
Adherence to business requirement.