Community Engagement Manager

Nbyula - Skillizens without Borders

Bengaluru

On-site

INR 600,000 - 800,000

Full time

14 days+

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Benefits offered by this job

Gaming chairs for comfort

Live music while you work

Access to thousands of books

Snacks and beverages on the house

Extensive health coverage

Long weekend breaks

Fully paid leave on your birthday

Annual long break from Christmas to New Year

Company-aided accommodation

Comfortable dress code

Stock-option ownership opportunity

Job summary

Nbyula - Skillizens without Borders in Bengaluru is looking for a Terraformer to design and manage strategies for user engagement. This full-time position involves creating engaging content, managing user interactions, and supervising a team of content creators.

The ideal candidate will have 3-5 years of experience in community engagement, strong communication skills, and a background in mass communication or journalism. Join us to help build the next big thing in ed-tech!

Qualifications

3-5 years of experience in community engagement or user engagement.
Experience managing user-generated content.
Ability to track trends and enhance engagement.

Responsibilities

Create engaging content to foster user interaction.
Manage conversations and answer questions from users.
Supervise and lead content creators.

Skills

Community engagement

Content management

Web analytics

SEO knowledge

User engagement

English proficiency

Education

BA/MA in Mass Communication, Journalism, English

Job description

Are you someone who can design, lead, and manage strategies to drive real user engagement? If you are a user engagement pro through tailored content and looking to be a part of something exciting and challenging- something that will fix a global problem and deliver massive impact, then this is a role of a lifetime for you. This is a full‑time terraformer position, meaning that you hit the ground running and quickly absorb the functional domain skills, business and market domain knowledge and above all Nbyula’s core organizational values!

Who is an ideal match for being a Terraformer at Nbyula?

Openness – we welcome people from different backgrounds and schools of thought, and are open to different perspectives in approaching a solution.
Conscientiousness – we believe in working together for the larger goal with complete dedication, avoiding burnout.
Humility – being humble, grateful and respectful are core traits; you may disagree respectfully with management.
Risk Takers – we are not afraid of the unknown, we take calculated risks.
Autodidacts – we teach ourselves and do our own research; we provide guidance but not micromanagement.
Self‑Actualization – we are on a path of self‑actualization and aim to achieve full potential while maintaining quality of life.

Roles, Responsibilities & Expectations

Create short content on‑spot to engage and encourage users.
Start, manage conversations, and engage with the users.
Answer questions from multiple domains such as program selection, fields of study comparisons, opportunities, immigration, aid, and financing.
Create engaging content that fuels community engagement rather than just generating views.
Ensure overall quality of user‑generated content on the platform over time.
Manage a team: supervise, hire, and lead content creators.
Discern between engaging and good content.
Set clear goals and performance benchmarks; ensure deliverables are met daily.

Qualifications & Skills

BA/MA in Mass Communication, Journalism, English or related fields.
3–5 years of experience in community engagement or user engagement.
Experience developing or managing content for international studies.
Proficiency in searching and collating information through online tools, including multimedia content.
Basic web‑analytics knowledge to identify SEO opportunities and analyze content performance.
Spoken and written English proficiency.
Experience on user‑generated online platforms such as Quora or Reddit.
Experience curating, moderating, or managing user‑generated content on such platforms.
Ability to track emerging trends and apply them to enhance engagement.
Experience managing and moderating an online creators community.
Bonus: writing content related to international studies, work, or immigration.