Community & Brand Manager

Altogether Experimental; Delhi; On-site; INR 355,446 - 425,754; Full time

Job summary

A vibrant brand-focused company in Delhi seeks a Community & Brand Manager to enhance the brand presence across cafés and cultural collaborations. This entry-level role involves creative team coordination, operational interface, and engaging with guests. Ideal candidates will have an agency background in brand or hospitality, strong interpersonal skills, and a passion for brand ownership. Responsibilities include event planning, relationship management, and contributing to the brand's strategic direction.

Qualifications

• Prior agency experience, ideally with F&B or hospitality brands.
• Experience in customer-facing or brand-hosting roles.
• Ability to thrive in fast-paced, founder-led environments.

Responsibilities

• Protect and grow the brand through experiences and community building.
• Ensure creative team executes against founder-led vision.
• Build relationships across brand events, collaborations, and retail.

Skills

Interpersonal skills

Organisational skills

Problem-solving skills

Client-hosting experience

Education

Background in Brand, Marketing, Luxury, Fashion, or Lifestyle

Tools

Google Calendar

Google Sheets

Shopify

WhatsApp Business

Instagram Business

Job description

Salary: Starting from 35K/ Month | As per experience

Open Positions: 1

Role Type: Full-Time / On-Ground Brand Management + Strategy

Reports to: Founders

Weekly Reporting: ATE HQ, Saket

ATE is hiring a Community & Brand Manager to work directly with the Founder’s Office, owning how the brand shows up across cafés, collaborations, retail, and culture. This role is ideal for someone from a brand or creative agency background, with experience in F&B, hospitality, luxury, or lifestyle, who understands that great brand work begins on the floor—but is never reduced to running it.

Core Responsibility

To protect and grow ATE’s brand through hospitality-led experiences, community building, retail relationships, and creative coordination, while acting as a strategic extension of the founders.

Creative Team Coordination

• Ensure the creative team executes against founder-led vision and briefs
• Maintain structured task management using Gantt charts and timelines
• Oversee timely delivery of creative outputs across campaigns and launches
• Supervise alignment and execution of ad campaigns, social media, digital marketing, and product packaging in line with founder briefs
• Provide regular, structured updates to the founders on creative progress

Ate Commune and Retail Responsibilities

• Build and maintain strong relationships across
• Brand events and curated experiences/ Retail and cultural collaborations/ Special tables, invited guests, and press visits
• Plan, direct, and oversee brand-led events (concept, coordination, follow-up)
• Act as the primary brand host for guests, collaborators, and partners
• Respond to brand, collaboration, press, and retail partner inquiries; support onboarding and continuity
• Develop brand-led strategies to enhance retail membership, retention, and loyalty (concept, structure, experience design)
• Gather and analyse guest and retail feedback, translating insights into brand improvements
• Maintain accurate records of brand-led retail activity in line with company policies
• Identify opportunities to deepen café and retail engagement beyond transactions

Operational Interface

Operational interaction occurs only for:

• Brand events
• Retail or cultural collaborations
• Special guests and press visits

In these cases, you align with the operations lead on:

• Feasibility
• Timelines

All direction, prioritization, and evaluation flow exclusively through the Founder’s Office.

Note

This role aligns with operations only on feasibility, timelines, and service expectations. It does not manage staff, shifts, or service execution.

Job Requirements

• Background in Brand, Marketing, Luxury, Fashion, or Lifestyle
• Prior agency experience, ideally with F&B or hospitality brands
• Experience in customer-facing or brand-hosting roles
• Strong interpersonal, organisational, and problem-solving skills
• Ability to thrive in fast-paced, founder-led environments
• Calm, solution-oriented conflict-resolution mindset
• Proficient with Google Calendar, Sheets, reporting, and data management
• Experience overseeing brand presence across Shopify, WhatsApp Business, and Instagram Business

This role is for you, if

• You think like a brand owner, not a campaign executor
• You enjoy hosting, observing, and shaping guest experience
• You’re comfortable working closely with founders
• You want long-term brand ownership, not a purely tactical role

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Restaurants