Communication and brand strategy manager

Intellectual Capital HR Consulting Pvt. Ltd.; Gurugram District; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Intellectual Capital HR Consulting Pvt. Ltd. seeks a technology-driven leader to head our Communication & Brand Strategy function in India.

The ideal candidate will bring 6+ years in broking or financial services communications, with a track record of leveraging digital tools and data to engage clients and elevate brand recall. Role emphasizes strategic thinking, cross-functional collaboration, and the ability to build a small, agile team while delivering SEO-driven content and multi-channel

Qualifications

• 6+ years in communication, branding or marketing within broking or financial services.
• Strategic thinker capable of designing strategies without a large marketing budget.
• Tech-driven with proficiency in digital tools, CRM systems, automation and analytics.
• Creative storyteller with data-driven decision making and a system-driven approach.
• Leadership experience: defining deliverables and mentoring a small team.
• Bachelors or Masters degree in Communications, Marketing, Business, Financial Planning or related field.

Responsibilities

• Evaluate and align data, practices, products to map tactical goals.
• Develop and execute a digital-first communication and brand strategy.
• Design technology-driven client communications across touchpoints.
• Build brand recall via digital collaterals, content and campaigns.
• Support employee engagement and employer branding communications.
• Oversee content creation across platforms: client engagement, education, product info, thought leadership; craft online narrative with SEO-driven content.
• Identify and implement digital platforms for communication, automation and performance monitoring.
• Collaborate across teams to ensure consistency and alignment.
• Manage agencies and mentor content creators and designers.

Skills

Strategic thinking

Tech-driven

Creative storytelling

Analytical mindset

Leadership

Education

Bachelor's or Master's degree in Communications, Marketing, Business, Financial Planning or related field

Tools

CRM systems

Automation platforms

Analytics tools

Job description

Role Overview

We seek a technology-driven leader to head our Communication & Brand Strategy function.

The ideal candidate will have broking industry experience and the ability to leverage technology and creativity to build deep client engagement, internal and external communication and consistent brand recall - without relying on a traditional marketing budget.

Key Responsibilities

1. 1. Evaluate & Align: Assess existing data, operational practices, products and services; map tactical goals and outcomes.
2. 2. Develop & Execute Strategy: Create a comprehensive communication and brand strategy focused on digital-first engagement.
3. 3. Client Communication: Design and implement consistent, technology-driven communication across all client touchpoints to enhance client experience and trust.
4. 4. Brand Recall: Build a strong brand recall through systemic digital collaterals and communications, educational content and engagement campaigns.
5. 5. Employee Engagement: Support employee engagement communications and employer branding content and communications.
6. 6. Content & Collateral: Oversee creation and delivery of high-impact content across platforms, including client engagement, investor education, product information and thought leadership pieces. Craft Client's online narrative via appropriate SEO-driven content / webpages / blogs / videos / tutorials / email / social media and implement operational processes.
7. 7. Technology Integration: Identify and implement digital platforms and tools for communication, automation and performance monitoring using data-driven insights.
8. 8. Cross-Functional Collaboration: Work closely with teams to ensure communication consistency and strategic alignment.
9. 9. Team & Vendor Management: Identify and manage agencies/vendor partners; build and mentor small team of content creators, designers and communication specialists, as required.

Ideal Candidate Profile

1. 1. Experience: Minimum 6+ years in communication, branding or marketing roles within broking or financial services.
2. 2. Strategic Thinker: Ability to conceptualise and implement strategies without a large marketing budget.
3. 3. Tech-Driven: Proficiency in digital tools, CRM systems, automation platforms and analytics.
4. 4. Creative & Analytical: Strong storytelling skills combined with data-driven decision-making and a system driven approach to execution.
5. 5. Leadership: Capable of defining and owning deliverables and building & mentoring a small, agile team.
6. 6. Education: Bachelors or Masters degree in Communications, Marketing, Business, Financial Planning or related field.

Why Us

• Be part of the leadership team focused on building a system-driven organisation.
• Opportunity to shape the brand, communication strategy and its growth.
• Work in an entrepreneurial environment with high ownership and impact.