Director Commercial Strategy & Performance - India O&C

Hyatt Hotels Corporation; Gurugram District; Sur place; INR 6 500 000 - 9 000 000; Plein temps

Résumé du poste

India Consultancy Private Limited in Gurgaon, India seeks a Director, Commercial Strategy & Performance to drive integrated hotel commercial plans from pre-opening through stabilization. The role adapts global ramp frameworks to the Indian market, addressing city-specific demand, wedding and social business, corporate segments, local distribution, and owner priorities.

Responsibilities include leading cross-functional teams, presenting performance updates, and ensuring hotels are commercially

Qualifications

• 10+ years of progressive commercial leadership experience in hospitality across Revenue, Sales, Marketing, commercial strategy, or related roles.
• Experience leading multi-property or portfolio performance, including openings or post-opening optimization.
• Strong ability to translate hotel and market data into actionable topline actions.
• Proven track record of cross-functional leadership and stakeholder management.

Responsabilités

• Partner with senior leaders to build an integrated hotel commercial plan covering target segments, source markets, channel strategy, pricing and inventory.
• Lead monthly portfolio commercial reviews and risk-to-ramp evaluations using performance data.
• Orchestrate execution across Sales, Revenue, Marketing, Distribution, Activation and Project Management.
• Maintain visible tracking of priorities, milestones, dependencies and performance by hotel phase.
• Serve as primary portfolio performance contact for owners, operators, regional leaders and internal stakeholders.
• Escalate and remove barriers to enable timely cross-functional decisions.

Connaissances

Commercial leadership

Portfolio management

Analytical acumen

Stakeholder communication

Formation

Bachelor's degree in Business or Hospitality related field

Description du poste

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"\

Peggy Focheux Duval: Director of Learning & Development, France

Director Commercial Strategy & Performance - India O&C

India Consultancy Private Limited

IN - HR - Gurgaon

Director

Full-time

Local

Summary

The Director, Commercial Strategy & Performance is accountable for integrating and advancing commercial performance across an assigned O&C brand portfolio from pre-opening through stabilization.

The role will adapt global and regional ramp frameworks to the realities of the assigned market. In India, this includes adapting plans to city-specific demand, domestic and international source markets, wedding and social business, corporate and group segments, local distribution dynamics, and owner priorities. Market-specific responsibilities and success measures will be finalized based on portfolio composition and business needs.

Key Responsibilities

Partner with ASPAC Commercial Strategy Directors and Regional functional leaders to build and continuously refine an integrated hotel commercial plan covering target segments, source markets, channel strategy, pricing and inventory priorities, sales deployment, marketing activation, booking pace expectations, milestones, interventions, owners, and measurable outcomes.

Lead monthly portfolio commercial reviews and weekly risk-to-ramp evaluations, using hotel and market performance data to identify focus hotels, opportunity gaps, and required actions.

Orchestrate execution across Sales, Revenue, Marketing, Distribution, Activation, Onboarding/Project Management, and other partners.

Maintain visible tracking of priorities, milestones, dependencies, and performance measures by hotel phase and cohort; connect commercial actions to booking pace, on-the-books performance, and ramp progress.

Serve as the primary portfolio performance contact for owners, operators, regional leaders, and internal stakeholders, providing clear updates on priorities, progress, risks, and required support.

Act as the first escalation point for portfolio commercial performance matters, remove barriers, and drive timely cross-functional decisions and interventions.

Ensure conversion and opening hotels are commercially ready, with major workstreams addressed before opening and coordinated support through stabilization.

Use portfolio and cohort insights to strengthen repeatable approaches, improve time to ramp, and support a disciplined regional handoff with clear performance context, remaining risks, and next actions.

Travel up to 35% based on hotel openings, performance needs, owner/operator engagement, and portfolio priorities.

Qualifications

Experience Required:

10+ years of progressive commercial leadership experience in hospitality across Revenue, Sales, Marketing, commercial strategy, performance optimization, or multidisciplinary commercial roles.

Experience leading multi-property or portfolio performance, including new openings, conversions, transitions, or post-opening optimization.

Strong commercial and analytical acumen, with the ability to translate hotel and market data, segmentation, competitive performance, and commercial levers into clear actions and topline outcomes.

Proven ability to lead cross-functional teams, create accountability without direct authority, influence decisions, and manage competing priorities in a fast-paced, matrixed organization.

Strong stakeholder communication skills with hotel leaders, owners/operators, regional leaders, and global functional partners.

Experience Preferred:

Bachelor's degree in Business, Revenue Management, Marketing, Hospitality, or a related field.

Experience working across both pre-opening and post-opening phases of the hotel ramp lifecycle.

Full professional proficiency in spoken and written English and the relevant local market language(s) is required.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.