Commercial Excellence & Data Analytics Specialist – Asia Pacific

Fresenius Medical; Gurugram District; Ibrido; INR 8.555.000 - 11.407.000; Tempo pieno

Descrizione del lavoro

Fresenius Medical Care in Asia Pacific is seeking a Commercial Excellence & Data Analytics Specialist to lead the implementation and continuous improvement of commercial enablement across markets, aiming to maximise top- and bottom-line results.

You will strengthen processes, capabilities and tools—EDGE CRM, pricing discipline and tendering—while driving adoption through targeted change management and close collaboration with finance, supply chain and market leaders.

Competenze

• Master’s degree in business economics/finance or related area.
• 5 years’ experience in MedTech or Pharma in commercial support, BI or marketing.
• Stakeholder expectation management: identify stakeholders and develop strategies to manage expectations.

Mansioni

• Translate regional and global strategy into actionable execution frameworks.
• Drive adoption of standardized tools and processes across markets.
• Lead SFE initiatives to improve productivity and data quality.
• Develop and maintain performance dashboards and reporting.
• Ensure compliance with FME policies and governance.

Conoscenze

Stakeholder expectation management

Change management basics

Data analytics

Commercial excellence

Formazione

Master’s Degree in Business Economics, Finance or similar area

Strumenti

MS Office

PowerBI

SAP

CRM

Descrizione del lavoro

Commercial Excellence & Data Analytics Specialist – Asia Pacific

Location: Wanchai, HKG, Gurugram, HR, Petaling Jaya, MY-10, Alabang, Muntinlupa City (Metro Manila), PHL

Remote Type: Hybrid

Time Type: Full time

Job Description

LOCATION: Open to locations across Asia Pacific.

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Role Summary:

You will lead the implementation and ongoing improvement of Commercial Excellence initiatives across the Asia Pacific region to maximise top and bottom-line results.

This role acts as a key enabler of data-driven, structured commercial execution by strengthening processes, capabilities, and tools, including the EDGE CRM, pricing discipline, and tendering and contracting, while driving adoption through targeted change management. You will work cross-functionally with finance, supply chain and other functions to actively improve business processes.

Key Responsibilities / Accountabilities:

Strategy & Execution Enablement

Translate regional and global commercial strategy into actionable execution frameworks.

Drive adoption of standardized tools, frameworks, and ways of working across markets, increasing consistency in customer engagement models, account planning approaches and sales planning processes.

Lead the identification, sharing, and scaling of best practices across AP countries.

Responsible for coordinating processes for Market insight: MCS, MKIS, LRPP, LRPD and Market Segmentation.

Influence adoption of regional standards, processes and tools through stakeholder engagement and change management.

Sales Force Effectiveness (SFE)

Lead SFE initiatives across AP markets to improve commercial productivity, resource allocation, and execution quality.

Drive adoption and effective utilization of EDGE CRM tools and sales force automation platforms to improve data quality, customer engagement, and field force productivity.

Develop and maintain SFE performance dashboards, KPIs, and reporting frameworks to monitor sales force productivity and effectiveness.

Commercial Analytics & Performance Management

Develop and implement data-driven performance tracking frameworks.

Generate actionable insights and recommendations for regional and country leadership to identify performance opportunities and support business decision-making.

Support development and rollout of training and capability-building initiatives

Quality, Legal & Compliance

Follow and comply with all relevant FME policies, guidelines, manuals and SOPs in the version as amended from time to time (“FME Policies”)

Keep yourself updated about the current version of the FME Policies that are relevant for your role and integrate corporate values in daily business

Your Profile:

a) Education and qualification required or expected

Master’s Degree in Business Economics, Finance or similar area.

b) Required professional experience (in years):

• 5 years’ experience in MedTech or Pharma business in commercial support, business intelligence or marketing positions.
• Stakeholder Expectation Management: Ability to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations

c) Required personal competencies:

• Collaborates: Easily connects to people, manages organizational complexity and builds strong partnerships to meet objectives
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
• Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications.
• Manages Organizational Complexity: Makes sense of complex, high quantity, information to effectively solve problems.
• Cultivates Innovation: Creates new and better ways for the organization to be successful.
• Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.

d) Other specialized knowledge, expertise and skills:

Functional knowledge:

• Good understanding of commercial processes in healthcare industry (especially Marketing & Sales)
• Good understanding in Data Collection and Analysis (especially Sales Analytics)
• (Agile) project management methodology
• Change Management basics

IT skills

• Understand and use modern communication software and systems
• Business processes support by effective use of standard office equipment and standard software packages
• Strong IT user knowledge (MS Office, PowerBI, SAP, CRM, Intranet etc.)
• Understand basics of e-health, data security and related topics
• Up-to-date knowledge of IT and digitalization

Languages

• English fluent as a must (presenting, writing, reading)
• Fluent in other Asian languages preferred (presenting, writing, reading)
• Any other language as an asset

Advantageous:

• Experience working for an international company with international standards

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world.
• Individual opportunities for self-determined career planning and professional development.
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one.
• A large number of committed people with a wide range of skills, talents and experience.
• The benefits of a successful global corporation with the collegial culture of a medium-sized company.