Position
Account Executive / Sales & Dispatch Coordinator
Experience
1+ Year (Sales Support / Dispatch / Commercial Operations)
Key Responsibilities
- Prepare accurate job costings using Zoho Creator and coordinate approvals.
- Issue Proforma Invoices, Sales Orders, and Final Invoices.
- Coordinate with production for job readiness and dispatch scheduling.
- Prepare and verify dispatch documents: Invoice, LR, E‑Way Bill, Packing List.
- Record sales and receipts in Tally / Zoho Books.
- Handle payment follow‑ups, outstanding reminders, and balance confirmations.
- Manage marine insurance declarations and prepare Import & Export documents including BOE and Shipping Bill submission to bank.
- Maintain proper filing of sales, dispatch, and audit documents.
Job Responsibilities
- Costing & Job Management
- Prepare accurate job costings using Zoho Creator.
- Ensure costing approvals before issuing sales documents.
- Coordinate with sales and production teams for job confirmation.
- Sales Documentation & Order Processing
- Prepare and issue Proforma Invoices for client approval.
- Generate Sales Orders after confirmation of job costing and receipt of client PO.
- Coordinate approved jobs with production and track readiness for dispatch.
- Dispatch Operations
- Prepare, generate, and verify dispatch documents including Final Tax Invoice, Lorry Receipt (LR), E‑Way Bill, Packing List (PL).
- Ensure accuracy and compliance before dispatch.
- Share dispatch documents with clients, logistics partners, and internal teams in a timely manner.
- Track dispatch status and coordinate delivery follow‑ups.
- Sales Entry & Audit Filing
- Record sales invoices and receipts in Tally / Zoho Books.Ensure proper posting of GST, ledger entries, and outstanding balances.
- Maintain organized digital and physical filing of invoices, dispatch documents, and records for audits.
- Marine Insurance Handling
- Maintain marine insurance records for all applicable shipments.
- Ensure timely insurance declarations for each dispatch.
- Verify invoice value, transport mode, and shipment details for insurance compliance.
- Other Accounting Activities
- Send balance payment requests to clients.
- Prepare and send outstanding payment reminder emails.
- Share balance confirmation emails with clients periodically.
- Coordinate with accounts team for payment follow‑ups and closures.
Business Process Knowledge Required
- Complete understanding of the order‑to‑cash cycle: Inquiry → Proforma Invoice → Sales Order → Production → Dispatch → Invoicing → Payment Follow‑up.
- Coordination between sales, production, logistics, and accounts teams.
- Awareness of dispatch timelines and production readiness.
Document & Regulatory Knowledge
- GST Rules & Taxation
- GST applicability, HSN codes, tax calculations, and invoice structure.
- E‑Way Bill Rules
- Applicability, required details, validity, and portal usage.
- Dispatch Documentation
- Invoice, Packing List, LR, E‑Way Bill requirements.
- Marine Insurance Basics
- Insurance declarations and document requirements.
- Basic Accounting Knowledge
- Sales entries, receipt entries, credit/debit notes, and ledger tracking.
System & Tool Knowledge
- Zoho Creator – Job costing, forms, and approvals
- Tally / Zoho Books – Sales, receipts, ledgers, reports
- Excel / Google Sheets – Trackers, formulas, reporting
- Document Filing Systems – Digital and physical record management
Communication & Coordination Skills
- Dispatch updates
- Payment follow‑ups
- Clear coordination with internal teams (Sales, Production, Accounts) and logistics vendors/transporters
- Ability to provide timely and accurate client updates
Required Skills
- Technical Skills
- Tally / Zoho Books
- Excel (Basic to Intermediate)
- Zoho Creator
- E‑Way Bill & GST Portals
- Operational Skills
- Sales documentation
- Dispatch coordination
- Payment follow‑ups
- IMPEX documentation
- Soft Skills
- Strong attention to detail
- Time management
- Ownership and accountability
- Problem‑solving mindset
Ideal Candidate Profile
- Bachelor’s degree in Commerce / Business / Accounting
- Minimum 1 year experience in Sales Support, Dispatch, or Commercial Operations
- Familiarity with ERP systems, GST compliance, and documentation workflows
- Strong discipline in documentation and professional communication
Seniority level
Employment type
Job function
Industries
- Industrial Machinery Manufacturing